WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
sponsored by TDWI content provided by Advizor Solutions
WHITE PAPER:
With dashboards and scorecards, organizations benefit from the convergence of performance management and business intelligence. Learn how dashboards and scorecards help executives to better communicate, monitor and adjust business strategy and plans.
TRIAL SOFTWARE:
This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.
CASE STUDY:
TSI Terminal Systems (TSI) is Canada's largest shipping terminal operator and recently needed a way to integrate a new ERP system and train 1,200 users, on a set schedule, all without expanding IT headcount.
EZINE:
In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.
EGUIDE:
We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.
WHITE PAPER:
Based on its evaluation of the virtualization capabilities in PCs with Intel® vPro™ technology, Atos Origin is planning to add this new technology to the next version of the Atos Workplace solution.
WEBCAST:
Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.
WEBCAST:
Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
WHITE PAPER:
Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
