CRM enters maturity as customer experience custodian
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
Posted: 08 Feb 2021 | Published: 21 Dec 2020
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Computer Weekly – 30 July 2024: CrowdStrike blue screen bug serves a stark warning
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we analyse the lessons from the global IT outage caused by the blue screen bug in CrowdStrike security software. We talk to the data chief of Barilla, the €4bn pasta maker, about the benefits of asking, "So what?" And we find out how Finland is taking a lead on quantum computing. Read the issue now.
Posted: 26 Jul 2024 | Published: 30 Jul 2024
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Computer Weekly - 16 November 2021: How cosmetics retailer Lush authenticates with ease
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we find out how Lush has modernised authentication, governed by a desire to care for customer data. We talk to Nasa's CDO about data as a strategic asset. And we foreground a call for the government and the Post Office to compensate Horizon victims without delay. Read the issue now.
Posted: 12 Nov 2021 | Published: 16 Nov 2021
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Audit Your Demand Generation Success: Part 3
sponsored by Informa TechTarget
WHITE PAPER:
Download this demand generation guide to understand the 4 stages of demand generation and the KPIs that go with them.
Posted: 08 Feb 2021 | Published: 25 Nov 2019
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Infographic: The state of data preparation in 2019
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
As data preparation tools become increasingly self-service-oriented and cloud-based, more enterprise users are employing them -- and recognizing their importance in their organizations' business intelligence strategies. This infographic shows the state of data preparation in 2019.
Posted: 08 Feb 2021 | Published: 02 Oct 2019
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How Ready Are You for Account-Based Marketing?
sponsored by Informa TechTarget
WHITE PAPER:
How ready is your organization when it comes to implementing account-based marketing (ABM)? Inside, discover 5 criteria to assess AMB readiness. Review the benefits of an ABM implementation, and decide if your organization is ready to take its next steps with ABM.
Posted: 08 Feb 2021 | Published: 24 Sep 2019
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Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021
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Essential Guide: Application Performance Management
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE:
This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.
Posted: 08 Feb 2021 | Published: 30 Nov 2017
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Computer Weekly – 16 April 2024: VMware users hit by licence hikes after Broadcom takeover
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
Posted: 12 Apr 2024 | Published: 16 Apr 2024
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AI & Automation: Turning data into insights
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 08 Feb 2021 | Published: 11 Jul 2018
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