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Beyond your company boundaries sponsored by TechTarget ComputerWeekly.com RESEARCH CONTENT: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly. Posted: 08 Feb 2021 \| Published: 06 Jul 2017 TOPICS: Managed Security Services \| Managed Security Services Providers \| Management Change \| Management of Change \| Management Service Providers \| Management Training \| Managing Change

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 08 Feb 2021 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

MicroScope - January 2020: SMEs and managed services sponsored by TechTarget ComputerWeekly.com EZINE: In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now. Posted: 08 Feb 2021 \| Published: 03 Jan 2020 TOPICS: Cloud Computing \| Cloud Management \| Code Management \| Managed Security Services \| Management Service Providers \| Software Development Methodologies \| Software Development Tools \| Software Engineers

Shenzhen Telecom sponsored by Pitney Bowes Group 1 Software CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Posted: 01 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Billing Services \| Communications Systems \| Customer Service \| Management Service Providers \| Operational Support Systems \| Telecommunications Services

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards sponsored by Advent Software, Inc WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. Posted: 10 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Asset Management (Finance) \| Compliance (Finance) \| Compliance Best Practices \| Investments \| Management Service Providers \| Performance Testing \| Reporting Software

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

Computer Weekly - 23 August 2022: How digital technology rescued Merlin sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now. Posted: 19 Aug 2022 \| Published: 23 Aug 2022 TOPICS: Broadband Wireless Services \| Cybersecurity \| Data Analytics \| eCommerce \| Green Data Center \| IT Services \| IT Systems

CW Middle East - April-June 2022: UAE and UK researchers work on 'trustworthy' cloud OS for datacentres sponsored by TechTarget ComputerWeekly.com EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology. Posted: 22 Mar 2022 \| Published: 07 Apr 2022 TOPICS: Cloud Computing \| Data Analytics \| Data Center Physical Security \| IT Services \| IT Systems \| Security \| Security Infrastructure

ASEAN IT Priorities 2022: Top Observations & Trends sponsored by TechTarget ComputerWeekly.com EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022. Posted: 19 Jan 2022 \| Published: 19 Jan 2022 TOPICS: Cloud Computing \| Cloud Security \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Spending \| IT Workforce

Making the business case for quantum computing sponsored by TechTarget ComputerWeekly.com EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing. Posted: 15 Mar 2021 \| Published: 15 Mar 2021 TOPICS: Architectures \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Systems

Management Services Reports