Management Services Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: Tune in to this webinar to learn the essentials of managing and servicing your clients’ infrastructure lifecycle.

Posted: 02 May 2024 | Premiered: May 2, 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 14 Aug 2024 | Premiered: 14 Aug 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 03 Dec 2024 | Premiered: 14 Aug 2024

WEBCAST: Discover in this webinar why MSPs who perform QBRs average 13% higher profitability than those who don’t, and the secrets to delivering scalable account management and vCIO services.

Posted: 02 May 2024 | Premiered: May 2, 2024

WEBCAST: Tune in to this masterclass webinar to learn the essential elements of an asset lifecycle strategy, and what traits leading organizations look for in the perfect lifecycle management partner.

Posted: 01 May 2024 | Premiered: May 1, 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

WEBCAST: Whether you are brand new to Apple device management or are looking for best practices on how to deploy, manage and secure the growing number of Mac, iPad, iPhone and Apple TV devices in your organization, this webinar is your invitation to learn. In Apple Device Management for Beginners, start with the

Posted: 07 Sep 2024 | Premiered: Sep 7, 2024

WEBCAST: Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.

Posted: 03 May 2024 | Premiered: May 3, 2024

WEBCAST: Organizations know the importance of digital modernization, but a current state of increased IT complexity, rising costs, and an ongoing skills shortage, large projects can be risky without the right help. Moving your apps to a SaaS delivery model is the way to go, but with managed services it can be even easier. Watch this video to learn more.

Posted: 14 Jul 2023 | Premiered: Jul 14, 2023

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

WEBCAST: iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual. In this webinar, learn how iFood used Jira Service Management to transform their operations.

Posted: 23 Sep 2024 | Premiered: Aug 16, 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

VIDEO: Organizations are shifting to managed cloud services for reduced complexity, pay-per-use models, and simplified maintenance. In this 2-minute video, discover the benefits of a cloud migration partner working in tandem with your IT team to ensure a smooth, efficient cloud transition. Watch here.

Posted: 01 Mar 2022 | Premiered: 02 Mar 2022

WEBCAST: As your ecosystem evolves and grows, so must your management. To unlock best practices for approaching that evolution, check out this episode of “Partner Marketing Visionaries.”

Posted: 23 Aug 2023 | Premiered: Aug 23, 2023

WEBCAST: Today, AI is transforming industries as organizations leverage the technology to future-proof their medical workforces. But, what exactly are the benefits of AI in a medical setting? What are hospitals doing to successfully implement these solutions and how is it changing operations at a pediatric level? Tune into this webinar to learn more.

Posted: 12 Nov 2024 | Premiered: Nov 12, 2024

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 21, 2014

WEBCAST: View this webcast to see experts discuss and demonstrate the new IBM Watson services available on Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 24, 2014

WEBCAST: In healthcare, quality benchmarking data can come with a number of challenges, including that it may not apply to certain lines of business. To learn about those issues and how to address them, and to find out what constitutes top-tier benchmarking data, watch this webcast featuring subject-matter experts from Inovalon.

Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

PODCAST: In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.

Posted: 09 Sep 2021 | Premiered: Sep 9, 2021

VIDEO: Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.

Posted: 01 Jun 2024 | Premiered: 21 Aug 2024

WEBCAST: For insights about how IT operators can leverage generative AI, check out this webcast featuring experts from ServiceNow.

Posted: 19 Mar 2024 | Premiered: Mar 19, 2024

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024