Technical Support Reports

JIRA 3.11
sponsored by Atlassian
TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.
Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

Atlassian

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Canadian Shipping Terminal Company Deploys ACE for Training Exercises, Uncovers Boatload of Other Benefits
sponsored by VMware, Inc.
CASE STUDY: TSI Terminal Systems (TSI) is Canada's largest shipping terminal operator and recently needed a way to integrate a new ERP system and train 1,200 users, on a set schedule, all without expanding IT headcount.
Posted: 31 Aug 2007 | Published: 01 Aug 2007

VMware, Inc.

TDWI Report: Best Practices for Deploying Dashboards and Scorecards
sponsored by TDWI content provided by Advizor Solutions
WHITE PAPER: With dashboards and scorecards, organizations benefit from the convergence of performance management and business intelligence. Learn how dashboards and scorecards help executives to better communicate, monitor and adjust business strategy and plans.
Posted: 01 Sep 2006 | Published: 01 Jul 2006

TDWI content provided by Advizor Solutions

Computer Weekly - 24 March 2020: Making home working work - a guide for IT leaders
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, with staff working from home during the coronavirus crisis, we look at three key technology areas to consider. We find out about a novel approach to teaching security awareness to users. And we examine the role of IT in corporate environmental, social and governance programmes. Read the issue now.
Posted: 08 Feb 2021 | Published: 24 Mar 2020

TechTarget ComputerWeekly.com

SeatonCorp Delivers Low Cost, High Reliability Virtual Desktops via Quest vWorkspace
sponsored by Dell Software
WHITE PAPER: Read this case study to see how the benefits of Quest® Software's vWorkspace helped SeatonCorp achieve lower cost, enhanced capabilities, higher reliability, easier management and easier end-user IT support.
Posted: 29 Jun 2009 | Published: 26 Jun 2009

Dell Software

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Implementing Intel vPro Technology to Drive Down Client Management Costs
sponsored by Intel Corporation
WHITE PAPER: Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
Posted: 02 Apr 2009 | Published: 30 Dec 2008

Intel Corporation

InstallPump Ver 4.5.1
sponsored by SoftQuest Corporation
TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

All resources sponsored by SoftQuest Corporation

Atos Workplace Solutions and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: Based on its evaluation of the virtualization capabilities in PCs with Intel® vPro™ technology, Atos Origin is planning to add this new technology to the next version of the Atos Workplace solution.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation