ServiceNow vs. Jira Service Management: A Guide for IT Teams
By: Appfire View more from Appfire >>
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Boost productivity with Jira: Tips for streamlined workflows
By: Appfire
Type: eBook
This guide for Jira administrators offers strategies to streamline workflows, reduce manual effort, and keep teams synchronized. Focus areas include automating data synchronization, minimizing errors, alleviating bottlenecks, and performing bulk operations efficiently.
The guide explores automation techniques using Jira features and third-party apps, covering topics like closing parent issues, synchronizing software versions, customizing field calculations, and bulk importing users.
By implementing these strategies, teams save time, improve data accuracy, and focus on high-value work. The guide includes examples and a checklist to help admins start with automation. Optimize Jira and boost productivity.
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Atlassian Cloud Data Protection
By: Atlassian
Type: eBook
Just recently, IBM conducted a survey and found out that the average cost of a data breach is over $4 million. That is an average that can completely take down a small to medium business.
To defend against threats, many organizations are moving their data to the cloud, but if it isn’t protected correctly, that isn’t going to matter. However, these data challenges can be overcome.
Read on to learn more about using the right tools to protect your data in the cloud and meet a partner with a solution that has the features and capabilities you need to protect your data, wherever it is.
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Infographic: 6 conversational ticketing best practices
By: Appfire
Type: Infographic
Many organizations are still relying on old ITSM tools and ticketing systems that are unintuitive and disconnected. But thanks to conversational ticketing, employees and agents can create, manage and comment on tickets seamlessly. Discover 6 conversational ticketing best practices in this infographic.
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Survival of the Nimblest: Creating a Flexible, Collaborative Culture
By: Atlassian
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Check out this e-book for the modern imperatives for creating a nimble, resilient business, as well as the 3 key concepts behind flexible innovation models.
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New CEO Guide AI Powered Teamwork
By: Atlassian
Type: White Paper
This white paper offers a CEO's guide to implementing generative AI for improved team performance. It addresses trust and security concerns, barriers, high-ROI use cases, and setting clear targets. Read the full white paper to learn how enterprise leaders can drive AI adoption and collaboration.
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Rivian saves $2.5M per year and scales with Atlassian Cloud
By: Atlassian
Type: Case Study
Rivian saved $2.5M annually and improved user experiences by centralizing on Atlassian Cloud Enterprise. Learn how the EV pioneer transformed their purchasing process and scaled operations with Jira, Confluence, and other integrated tools. Read the full case study.
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Cost Savings and Business Benefits of Atlassian Confluence
By: Atlassian
Type: Forrester Total Economic Impact Report
Discover the total economic impact of Atlassian Confluence. This in-depth study by Forrester Consulting found that Confluence can deliver a 428% ROI and $17.1M in net present value through improved team collaboration, productivity, and reduced administrative costs. Read the full white paper to learn more.
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Unlocking AI's Potential with Tailored Data Infrastructure
By: Dell Technologies
Type: White Paper
Dell PowerEdge servers offer a secure infrastructure to process data and provide tailored solutions for organizations exploring Generative AI's potential. Learn how Dell's innovative efficiency and empirical approach can simplify your GenAI integration journey. Read the full product overview.
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Dell PowerEdge Servers - Bringing AI to your data
By: Dell Technologies & AMD
Type: White Paper
Dell PowerEdge servers enable businesses to harness the power of artificial intelligence (AI) and Generative AI. Offering tailored solutions, secure infrastructure, and flexible consumption models, Dell helps organizations unlock AI's transformative potential. Learn more about Dell's AI-driven innovations.
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Unlocking AI's Potential with Tailored Data Infrastructure
By: Dell Technologies & AMD
Type: White Paper
Dell Technologies' PowerEdge servers combine leading edge architectures and empirical insights with innovation, offering high performance and scalability for AI and data center applications. Download the whitepaper to learn more.
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Unlocking AI's Potential with Tailored Data Infrastructure
By: Dell Technologies & AMD
Type: White Paper
Dell Technologies' PowerEdge servers combine leading edge architectures and empirical insights with innovation, offering high performance and scalability for AI and data center applications. Download the whitepaper to learn more.
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Keys for transforming project management: A guide
By: Atlassian
Type: eBook
Discover how to transform project management with the right tools and ways of working. Learn to set up projects for success, plan team work, manage ongoing tasks, and assess performance - all within a unified Atlassian work management platform. Read the full e-book to learn more.
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Overcome communication challenges and unlock your team's potential
By: Atlassian
Type: eBook
As enterprises grow, communication breakdowns can stifle productivity and innovation. Explore how async video communication can help your team overcome the hidden costs of success. Read the full e-book to discover strategies for strengthening team connections and reducing meeting fatigue.
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Level Up Your It: Transform Upgrade Challenges Into Wins
By: Lansweeper
Type: White Paper
This whitepaper addresses challenges in IT infrastructure upgrades, focusing on visibility, compliance, shadow IT, and cost management. It provides strategies for overcoming these obstacles, using the Windows 10 end-of-life transition as an example. Read the full whitepaper to learn how to transform your IT infrastructure upgrade process.
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Discover strategies to boost revenue and customer lifetime value
By: Braze
Type: White Paper
This white paper explores monetization strategies, focusing on converting customer engagement into revenue. It addresses challenges, use cases, and steps for success, highlighting personalization, cross-channel messaging, and real-time engagement. Learn to optimize monetization and drive long-term customer value by reading this paper.
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Transform customer retention with data-driven strategies
By: Braze
Type: White Paper
This white paper explores strategies for lasting customer connections and retention. It covers the business impact, cross-industry challenges, and effective campaigns. Learn to personalize messaging, use gamification, and optimize onboarding to boost loyalty. Read for insights on building a successful retention program.
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Loyalty in Action Delivering Customer Experiences that win Hearts and Wallets
By: Braze
Type: White Paper
This white paper explores how brands can cultivate customer loyalty through personalized experiences, teamwork, and value demonstration. It offers strategies to overcome loyalty challenges and provides case studies of successful programs. Learn how to win hearts and wallets by reading this guide on building lasting customer relationships.
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Bridging the Gap Between Appointment Data and Ad Campaigns
By: Freshpaint
Type: eBook
Unlike ecommerce, where marketers optimize in real time with purchase data, HIPAA and other restrictions make it hard to link marketing to key patient actions like attending an appointment. The result? Guesswork, making it harder to prove ROI, secure investment, and drive growth. Access this e-book to learn more.
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Strategies to speed up retail warehouse hiring
By: Checkr
Type: White Paper
Retailers face challenges in hiring enough warehouse workers, especially during peak seasons. Learn how HR experts can speed up retail warehouse hiring by optimizing job listings, offering flexible schedules, and leveraging technology to streamline the hiring process. Read the full white paper to discover more tips.
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4 Hiring Tactics to Combat Retail Theft and Shrinkage
By: Checkr
Type: White Paper
Retail theft is a growing concern for businesses. This white paper explores four strategic hiring tactics to help combat shrinkage and theft, including speeding up hiring, using candidate-focused background checks, and fostering an engaged employee culture. Learn more by reading the full white paper.
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New report reveals password trends from 1 billion stolen credentials
By: SpecOps and Outpost24
Type: Research Content
This report analyzes over 1 billion malware-stolen passwords, revealing alarming trends. Despite security awareness, users still create weak passwords like "123456" and "admin." Read on to examine how malware like Redline, Vidar, and Raccoon Stealer could impact organizations like yours and the current password security trends therein.
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Retail Hiring Redefined: Strategic Insights from HR Leaders
By: Checkr
Type: Research Content
Retail HR leaders share strategic insights on tackling key challenges in 2025, from addressing high turnover and labor shortages to leveraging digital transformation. Learn how they plan to build resilient, future-ready HR functions. Read the full survey report.
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Manufacturing Background Check Strategies for Faster Hiring
By: Checkr
Type: White Paper
Streamline your manufacturing hiring process with AI-powered background checks. Learn how to create a seamless candidate experience, automate compliance workflows, and integrate with your HR tech stack. Read the full checklist to modernize your background screening.
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AI Strategies to Improve Quality—and Speed—in Hospitality Hiring
By: Checkr
Type: White Paper
Hospitality employers struggle with slow background check turnaround times, which can negatively impact hiring quality and candidate engagement. Learn how AI-powered background checks can help you evaluate top talent faster and improve your talent acquisition ROI. Read the full article to discover strategies for more efficient hospitality hiring.
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IT Channel Guide to the Untapped Audio-Visual Market Opportunity
By: Shure Inc
Type: White Paper
With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.
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Above All, Do No Harm: A Healthcare Executive Summary On The Future Of Cloud And AI
By: AWS Marketplace
Type: Forrester Research Report
Healthcare providers face challenges like clinician burnout and cybersecurity threats. To address these, organizations are adopting cloud and AI technologies. Learn how they can modernize their systems, ensure compliance, and improve patient care by reading the full Forrester report.
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Unlock HRs strategic potential with smarter background checks
By: Checkr
Type: Research Content
In this survey report, senior HR leaders across industries share how they leverage background checks to increase their strategic impact, tackle common hiring pain points, and align with measurable ROI goals in 2025. Read on now to discover how you can unlock HR’s strategic potential.
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How to Redesign Retail Background Checks for Improved ROI
By: Checkr
Type: White Paper
Retail HR leaders face challenges like high turnover and seasonal hiring. Learn how to build a tech-forward background check program that improves hiring ROI, reduces risks, and enhances the candidate experience. Read the white paper to discover six strategies for redesigning your retail background checks.
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AI-Powered Test Automation
By: Panaya, Inc.
Type: Product Overview
Panaya's AI-powered test automation platform streamlines ERP, CRM, and cloud application testing. It offers codeless automation, self-healing scripts, and an AI co-pilot for real-time insights. The solution enhances test coverage, reduces testing time, and adapts to UI changes. Discover how AI can revolutionize your testing.
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5 Ways Manufacturers Are Tackling the Talent Shortage
By: Checkr
Type: White Paper
Manufacturers face a talent shortage as an aging workforce retires. To combat this, organizations are looking for new ways they can attract younger workers with flexible schedules, development opportunities, and a focus on social impact. Read the white paper to learn more.
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4 insights on talent acquisition and the future of HR
By: Checkr
Type: Research Content
This research report examines the insights and priorities of 500 Chief Human Resources Officers (CHROs) across multiple industries, uncovering their top challenges, sought-after solutions, and strategies for enhancing organizational impact.Read on now to get a comprehensive look at how executive HR leaders are navigating today’s complexities.
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Driving Service Efficiency With Remote Technology
By: TeamViewer
Type: White Paper
Optimize your after-sales service with remote technology. Discover strategies to drive efficiency, speed up response times, and reduce travel costs. Learn how to leverage data, automation, and augmented reality to deliver quality service. Read the white paper to transform your service operations.
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Product design roadmap: 5 techniques for reliable design
By: Minitab
Type: White Paper
Discover 5 techniques to design reliable products from the start, including defining objectives, assessing risks, estimating baseline reliability, validating performance, and sustaining quality. Download this white paper to learn how Minitab solutions can help you create dependable products.
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Optimize your SAP testing process with practical automation tips
By: Panaya, Inc.
Type: White Paper
This white paper explores making SAP testing more efficient through smart testing and automation. It covers codeless automation benefits, reducing coder dependence, adapting to SAP changes, and using GenAI. Discover how a unified platform streamlines processes and boosts collaboration. Read the paper to optimize your SAP testing approach.
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Top Methods to Evolve Your Data Center & Cloud Infrastructures
By: Service Express
Type: eBook
According to the latest State of the Data Center Report, 83% of respondents are repatriating workloads from the cloud back to on-premises data centers and colocations, with a close eye on evaluating costs. Discover how to strike a balance between cloud and DC investments by downloading this e-book.
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Strategies to modernize your workplace and drive business value
By: Accenture
Type: Buyer's Guide
Modernize your workplace for the AI era with five key strategies: strengthen your digital core, secure productivity, unlock employee potential, leverage Microsoft 365 Copilot, and manage your evolving digital workplace. Learn how to enhance efficiency, innovation, and value for your business. Read the full Buyer's Guide.
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Explore Avanade's data and AI solutions to drive business value
By: Accenture
Type: Buyer's Guide
Explore Avanade's data and AI solutions to unify your intelligent data and analytics platform, simplify data complexity, and build confidence in your data and AI initiatives. Learn how to harness the power of AI and automation to drive business outcomes. Read the full Buyer's Guide.
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Streamline EMR Testing with Non-Invasive Automation
By: Keysight
Type: eBook
Explore how non-invasive test automation can solve EMR testing challenges and improve patient data security. Learn how Eggplant's AI-powered solution enables secure, end-to-end testing without accessing source code. Read the eBook to discover how to end EMR testing headaches.
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Incident Management Handbook for Jira Service Management
By: Atlassian
Type: eBook
This e-book outlines Atlassian's approach to incident management, covering detection, response, post-incident reviews, and analytics. It offers best practices for optimizing processes, improving team collaboration, and using data to prevent future incidents. Read to modernize your incident management and minimize costly downtime.
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Improve digital experience monitoring to drive business results
By: New Relic
Type: White Paper
Delivering great digital experiences requires comprehensive monitoring. This e-book explores how an integrated digital experience monitoring (DEM) strategy helps identify and resolve issues before they impact customers. Learn how AI-powered DEM provides a complete view of the user experience and optimizes performance. Read to connect the dots.
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Harness the power of AI to drive business growth and efficiency
By: Accenture
Type: White Paper
Discover how to unlock your AI opportunity and drive business value across sales, service, finance, and supply chain functions. Learn how to overcome AI integration challenges and build compelling business cases. Read the white paper to gain insights on AI-powered business applications.
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How to extend default AWS capabilities & achieve full-stack observability
By: LogicMonitor
Type: White Paper
Explore how to extend AWS's default capabilities and achieve full-stack observability across AWS, multi-cloud, and hybrid IT environments. Learn about leveraging AI-powered insights, enhancing Kubernetes monitoring, and balancing visibility with cost optimization. Read the white paper to transform your observability strategy.
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Top 4 market forces impacting the cybersecurity strategies of software companies and investors
By: Amazon Web Services
Type: White Paper
There are a number of shifts affecting how cybersecurity providers and investors are approaching the market, impacting what they invest in and what they bring to market to try to mitigate the threats of today and tomorrow.These shifts can be loosely grouped into four categories. Download this whitepaper to see what they are and how AWS can help.
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Top 4 market forces impacting the cybersecurity strategies of software companies and investors
By: AWS
Type: eGuide
There are a number of shifts affecting how cybersecurity providers and investors are approaching the market, impacting what they invest in and what they bring to market to try to mitigate the threats of today and tomorrow.These shifts can be loosely grouped into four categories. Download this whitepaper to see what they are and how AWS can help.
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2025 State of Payer Marketing: A Report
By: Freshpaint
Type: Research Content
Healthcare payers face many challenges in today’s marketing landscape, from managing ad budgets to navigating complex privacy regulations. To better understand these issues, Freshpaint and Becker’s Hospital Review surveyed 100 marketing pros from national and regional payers. Access the report to learn more.
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Explore AI-Powered Digital Experience Monitoring Capabilities
By: New Relic
Type: Buyer's Guide
Discover how AI-powered digital experience monitoring (DEM) can transform your business. Learn about the key capabilities, including comprehensive visibility, AI-driven insights, and scalable security - all to deliver consistently high-quality user experiences. Read the full Buyer's Guide to learn more.
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Explore strategies to enhance cybersecurity and drive growth with AI
By: Accenture
Type: White Paper
This guide explores how AI can enhance cybersecurity, offering insights on turning challenges into opportunities. Learn five strategies to build resilience, including securing assets, optimizing tools, and empowering teams with AI. Read the full white paper to discover how Avanade can help strengthen your cybersecurity.
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Mid-market manufacturers see AI value, but face key challenges
By: Avanade
Type: Analyst Report
Mid-market manufacturers are optimistic about AI's potential, but face challenges with data, technology, and people. Discover the key AI value scenarios and entry points in this insightful Analyst Report.
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Worldwide Value Stream Management and Agile Project and Portfolio Management 2023–2024 Vendor Assessment
By: Atlassian
Type: Analyst Report
This IDC study explores Value Stream Management (VSM) and Agile Project and Portfolio Management (PPM), highlighting how GenAI can boost efficiency by saving time for teams, speeding up decision-making, and optimizing workflow integration.