CASE STUDY: Swiss Re uses a fully-managed cloud compliance recording solution to meet strict regulatory needs and ensure quality control. Luware's cloud service offers scalability, transparency, and simplified administration across communication platforms. Read the full case study to see how Swiss Re benefits from this solution.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

WHITE PAPER: This comprehensive guide covers Microsoft Teams compliance recording, including how it works, key features, setup, management, and best practices. Learn how to ensure your Teams communications adhere to industry regulations and safeguard your organization. Read the full white paper.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

PRODUCT OVERVIEW: Discover the exciting roadmap for Luware Nimbus in 2025, featuring new features like Bulk Edit, Context Handover, Change Log, Custom Roles, and AI capabilities. Stay informed on the latest updates and enhancements to this powerful contact center platform. Read the full roadmap to learn more.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

CASE STUDY: This case study explores how KBC, a Belgian financial group, built a long-term, trusted relationship with Luware to securely record over 1 million customer calls per month on Microsoft Teams. Discover Luware's compliance recording solutions.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

PRODUCT OVERVIEW: This white paper provides an overview of the Luware Nimbus cloud service, covering support, platform availability, limitations, maintenance, and feature requests. Learn how Luware Nimbus integrates with Microsoft Teams to enhance contact center capabilities. Read the full white paper for more details.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

PRODUCT OVERVIEW: Explore Luware Nimbus Licensing's flexible and scalable subscription management. Learn how to streamline your Microsoft 365 tenant integration, optimize license quantities, and manage subscriptions. Read the full white paper to discover how Luware can simplify your licensing needs.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

WHITE PAPER: Explore Luware's comprehensive data security and privacy framework for its cloud-based Nimbus platform. Learn how Luware leverages Microsoft Azure's security controls and implements robust authentication, access management, and business continuity measures to protect customer data. Read the full white paper to learn more.

Posted: 29 Jan 2025 | Published: 29 Jan 2025