Business Recovery Services Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

VIDEO: Tune into this brief video to learn how The Jones Company turned their server flooding situation around by backing up their data to the AWS cloud, strengthening data protection and compliance in the process.

Posted: 28 Jan 2022 | Premiered: 29 Jan 2022

WEBCAST: Machine learning has evolved over the years and recently turned a new leaf with the advent of generative AI. Watch this on-demand webinar to access an overview of machine learning, a drilldown of the basics of generative AI, top use cases, and how you can prepare your employees for a new era.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

VIDEO: What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.

Posted: 25 Jun 2024 | Premiered: 25 Jun 2024

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: See how you can seamlessly deploy Cohere's large language models (LLMs) at scale on Amazon Web Services (AWS) to perform repetitive tasks, such as copywriting and text summarization, with greater accuracy and speed.

Posted: 26 Jun 2024 | Premiered: Jun 18, 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

WEBCAST: Join this webinar sponsored by SAS, Intel, and Trask to understand how to achieve this highly sought-after AI-driven hyper-personalization with a one-to-many engagement model that enables mass 1:1 personalization.

Posted: 27 Nov 2024 | Premiered: Nov 27, 2024

WEBCAST: This webinar examines general purpose hardware security modules as a service, and provides key insights for ensuring success when adopting a data protection as a service strategy.

Posted: 20 Dec 2024 | Premiered: Dec 21, 2024

WEBCAST: Discover in this webinar why MSPs who perform QBRs average 13% higher profitability than those who don’t, and the secrets to delivering scalable account management and vCIO services.

Posted: 02 May 2024 | Premiered: May 2, 2024

WEBCAST: Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: In today’s connected world, there’s no shortage of entry points into financial institutions. From online banking websites to mobile apps, these crucial parts of a business are also easy targets. Learn how to take a proactive approach to protect customer assets and your brand while delivering an exceptional user experience in this webinar.

Posted: 19 Nov 2024 | Premiered: Nov 19, 2024

PODCAST: Explore the shift from on-premise to cloud ERP implementations. Learn how a transformational strategy, standardization, and continuous innovation are key for successful cloud ERP-as-a-Service deployments. Listen to the podcast to discover more.

Posted: 19 Dec 2024 | Premiered: Dec 20, 2024

VIDEO: In this 2-minute video, you’ll hear from Bob Shelton, VP of Business Development at Tarigma, about how they leveraged services from AllCloud to migrate their on-premises software to the AWS cloud. Tune in now to find out how used generative AI to reduce manual reporting tasks and boost efficiency for their business.

Posted: 04 Jun 2024 | Premiered: 04 Jun 2024

VIDEO: As today’s businesses continue to turn to the cloud to improve the efficiency of their operations, many are facing the real challenges of managing the costs of these solutions and services effectively. Tune into this short video to learn more.

Posted: 12 Dec 2024 | Premiered: 12 Dec 2024

WEBCAST: This webcast takes a deep dive into Data Security as a Service, including the basics of this strategy, the top 10 decision points for choosing the right vendor, and more.

Posted: 20 Dec 2024 | Premiered: Dec 20, 2024

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

WEBCAST: With 79% of today’s business leaders reporting that they expect to invest more in AI within the next 2 years, it’s no wonder so many organizations are looking into new automation technologies and solutions and are planning for integration. Tune into this webinar to discover how CX teams can leverage AI for their customer service efforts.

Posted: 23 Nov 2024 | Premiered: Nov 23, 2024

WEBCAST: Generative AI (GenAI) has become increasingly popular for its potential to drive innovation across industries with new use cases, products, and services. But how can you seize that potential and gain a competitive edge for your business? Tune in to this webcast to find out how you can leverage AWS to get the most out of GenAI.

Posted: 06 Jun 2024 | Premiered: Jun 6, 2024

WEBCAST: In this webcast, you’ll be joined by Daniel Ruby, VP of Marketing at Nobl9, and Alex Hidalgo, Principal Reliability Advocate at Nobl9, as they go over audience questions regarding different strategies, best practices, and business benefits of service level objectives (SLOs). Tune in now to learn how you can enable better user outcomes.

Posted: 04 Jun 2024 | Premiered: Jun 4, 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

WEBCAST: Join this exclusive webinar introducing Omnissa Horizon—a VDI and app solution designed to meet the dynamic needs of modern businesses. Horizon seamlessly integrates both on-prem and cloud services through a single management console, optimizing secure, efficient delivery of virtual desktops and applications to any device, anytime.

Posted: 13 Dec 2024 | Premiered: Dec 13, 2024

WEBCAST: Explore how to enable business growth with digital employee experience (DEX) solutions that address the challenges of flexible work models. Download the video to learn more.

Posted: 11 Dec 2024 | Premiered: Dec 7, 2024