Chapter 13 Multimedia

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Billion Dollar Blindness sponsored by TechTarget WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts. Posted: 08 Feb 2021 \| Premiered: Feb 19, 2020 TOPICS: Artificial Intelligence \| Business Activity Monitoring \| Business Communications \| Business Consulting Services \| Business Development \| Business Environment \| Business Management \| Business Metrics \| Business Models \| Business Performance Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Business Service Management \| Marketing

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM sponsored by Oracle Corporation VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth. Posted: 10 Jun 2009 \| Premiered: 10 Jun 2009 TOPICS: Business Intelligence \| CRM \| Customer Loyalty \| Customer Satisfaction \| Customer Service Best Practices \| Economic Environment \| Sales

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience