Contact Centers Services Multimedia

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Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

ServiceNow

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

Unleash the Power of AI to Elevate CX
sponsored by Talkdesk
VIDEO: Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.
Posted: 19 Jun 2024 | Premiered: 19 Jun 2024

TOPICS:  .NET
Talkdesk

Adding AI To Your Customer Experience
sponsored by Broadvoice
WEBCAST: With 79% of today’s business leaders reporting that they expect to invest more in AI within the next 2 years, it’s no wonder so many organizations are looking into new automation technologies and solutions and are planning for integration. Tune into this webinar to discover how CX teams can leverage AI for their customer service efforts.
Posted: 23 Nov 2024 | Premiered: Nov 23, 2024

TOPICS:  .NET
Broadvoice

Multicloud and Your WAN
sponsored by Apcela
WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist.
Posted: 08 Feb 2021 | Premiered: Feb 29, 2020

Apcela

Leveraging real-time data for hyper-personalized customer interactions to drive business value
sponsored by SAS + Intel + Trask
WEBCAST: Join this webinar sponsored by SAS, Intel, and Trask to understand how to achieve this highly sought-after AI-driven hyper-personalization with a one-to-many engagement model that enables mass 1:1 personalization.
Posted: 27 Nov 2024 | Premiered: Nov 27, 2024

SAS + Intel + Trask

Tackling the Challenges of Flexible Work Models: How to Enable Business Growth with DEX Solutions
sponsored by HP
WEBCAST: Explore how to enable business growth with digital employee experience (DEX) solutions that address the challenges of flexible work models. Download the video to learn more.
Posted: 11 Dec 2024 | Premiered: Dec 7, 2024

All resources sponsored by HP