Service Desk Management Services Multimedia

TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.

Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.

Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets

Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.

Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

VIDEO: Specops Secure Service Desk prevents social engineering attacks by enforcing secure user verification. By requiring multiple MFA factors before password resets or account unlocks, it protects against attacks like the MGM Resorts breach. Watch this video to learn how to safeguard your service desk from cybercriminals.

Posted: 24 Mar 2025 | Premiered: 24 Mar 2025

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

WEBCAST: During this webcast, John Grady, Principal Analyst at ESG, will lead a conversation on how organizations can leverage SASE, XDR, and managed services to address critical cybersecurity obstacles. Tune in now to find out how the right tools can help your business strengthen its cybersecurity posture.

Posted: 05 Mar 2025 | Premiered: Mar 5, 2025

WEBCAST: Companies must release features and provide new services quickly to remain competitive in an accelerating marketplace, but balancing development velocity with reliability and performance can be difficult. Watch this webinar to access 4 ways you can elevate incident response with Jira Service Management and deliver value fast.

Posted: 26 Apr 2024 | Premiered: Apr 27, 2024

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 21, 2014

VIDEOCAST: Soft Serve aids cloud journeys on AWS by assessing applications and implementing standardized platforms. Their SAMP offers a flexible foundation for containerized workloads on EKS, ECS, or Lambda. Tools like CAST analyze complex applications. Read the white paper to learn how Soft Serve accelerates modernization.

Posted: 06 Dec 2024 | Premiered: Dec 5, 2024

WEBCAST: In this webinar, you will discover the significant costs associated with password resets and learn how much organizations can save by implementing a self-service password reset solution. Don't miss out on the chance to gain expert insights and improve your organization's password security protocols.

Posted: 17 Mar 2025 | Premiered: Mar 17, 2025

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

WEBCAST: Effective privacy, security, and risk management are essential for safely scaling generative AI while meeting your organization's governance requirements. In this on-demand webinar, you'll learn the fundamentals of creating a successful security strategy for your organization's use of generative AI.

Posted: 26 Feb 2025 | Premiered: Feb 26, 2025

PODCAST: In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.

Posted: 09 Sep 2021 | Premiered: Sep 9, 2021

WEBCAST: As your ecosystem evolves and grows, so must your management. To unlock best practices for approaching that evolution, check out this episode of “Partner Marketing Visionaries.”

Posted: 23 Aug 2023 | Premiered: Aug 23, 2023

WEBCAST: View this webcast to see experts discuss and demonstrate the new IBM Watson services available on Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 24, 2014

WEBCAST: Customers often feel "locked in" with their managed service provider due to long-term leases and data center ties. Providers can offer flexibility by retaining customers through service value, not lock-in. In this webcast, learn to assess your technology strategy and avoid mistakes when moving to the cloud.

Posted: 18 Feb 2025 | Premiered: Feb 19, 2025

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

WEBCAST: Discover how external attack surface management and penetration testing as a service can secure your remote access and build user trust. Watch the webinar to learn more.

Posted: 20 Mar 2025 | Premiered: Mar 20, 2025

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 24, 2014

WEBCAST: In regulated industries like healthcare and finance, quality means compliance, not just user experience. Learn how QMetry offers test management to keep teams audit-ready with built-in compliance processes, eliminating bottlenecks. Ensure traceability and make data-driven decisions with AI analytics. Gain insights into enterprise test management.

Posted: 31 Mar 2025 | Premiered: Mar 31, 2025

WEBCAST: Discover how Impress Automate simplifies document workflows for remote and on-site workers, managing batch and ad hoc documents, and selecting optimal delivery channels. This solution eliminates manual tasks, reduces costs, and ensures compliance across industries. Watch this webcast to see how automation can transform your communication workflow.

Posted: 26 Mar 2025 | Premiered: Mar 26, 2025

WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist.

Posted: 08 Feb 2021 | Premiered: Feb 29, 2020

WEBCAST: This webcast explores the timeline of a ransomware attack and best practices you can use to minimize its impact, including insights to strengthen your security posture. Tune in now to find out how you can better protect your business against evolving cyber threats.

Posted: 06 Mar 2025 | Premiered: Mar 7, 2025

VIDEO: As Windows 10 approaches end-of-life, the Lansweeper Windows 10 EOL audit can help identify machines that need updating. Get the full report to see which devices are EOL, nearing EOL, or still supported, and learn how to manage your IT assets effectively. Watch this video to learn more.

Posted: 14 Mar 2025 | Premiered: 14 Mar 2025

WEBCAST: Explore the future of contact centers where human expertise, AI, and knowledge management unite. This webinar covers smart compliance tools, advanced agent guidance, and customer-centric strategies blending AI precision with human judgment. Transform your contact center for better experiences.

Posted: 10 Mar 2025 | Premiered: Mar 10, 2025

VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, explains what is happening in storage and cloud according to our 2018 IT Priorities survey, taken by over 250 IT decision makers and managers.

Posted: 08 Feb 2021 | Premiered: 02 May 2018