Service Desk Management Services Multimedia

TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.

Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets

Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.

Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.

Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: Tune in to this webinar to learn the essentials of managing and servicing your clients’ infrastructure lifecycle.

Posted: 02 May 2024 | Premiered: May 2, 2024

WEBCAST: Discover in this webinar why MSPs who perform QBRs average 13% higher profitability than those who don’t, and the secrets to delivering scalable account management and vCIO services.

Posted: 02 May 2024 | Premiered: May 2, 2024

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 03 Dec 2024 | Premiered: 14 Aug 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 14 Aug 2024 | Premiered: 14 Aug 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 21, 2014

VIDEOCAST: ph

Posted: 06 Dec 2024 | Premiered: Dec 5, 2024

WEBCAST: Tune in to this masterclass webinar to learn the essential elements of an asset lifecycle strategy, and what traits leading organizations look for in the perfect lifecycle management partner.

Posted: 01 May 2024 | Premiered: May 1, 2024

VIDEO: As today’s businesses continue to turn to the cloud to improve the efficiency of their operations, many are facing the real challenges of managing the costs of these solutions and services effectively. Tune into this short video to learn more.

Posted: 12 Dec 2024 | Premiered: 12 Dec 2024

PODCAST: In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.

Posted: 09 Sep 2021 | Premiered: Sep 9, 2021

WEBCAST: Whether you are brand new to Apple device management or are looking for best practices on how to deploy, manage and secure the growing number of Mac, iPad, iPhone and Apple TV devices in your organization, this webinar is your invitation to learn. In Apple Device Management for Beginners, start with the

Posted: 07 Sep 2024 | Premiered: Sep 7, 2024

WEBCAST: As your ecosystem evolves and grows, so must your management. To unlock best practices for approaching that evolution, check out this episode of “Partner Marketing Visionaries.”

Posted: 23 Aug 2023 | Premiered: Aug 23, 2023

WEBCAST: View this webcast to see experts discuss and demonstrate the new IBM Watson services available on Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 24, 2014

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

WEBCAST: Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.

Posted: 03 May 2024 | Premiered: May 3, 2024

WEBCAST: iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual. In this webinar, learn how iFood used Jira Service Management to transform their operations.

Posted: 23 Sep 2024 | Premiered: Aug 16, 2024

VIDEO: Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.

Posted: 01 Jun 2024 | Premiered: 21 Aug 2024

WEBCAST: In this webinar, join Tony Palmer, Practice Director of Validation Services at ESG, and two experts from Google Cloud and Ping Identity to uncover how the PingOne Advanced Identity Cloud integrates with the Google Cloud ecosystem to help organizations like yours manage and secure a vast array of digital identities at scale.

Posted: 13 Dec 2024 | Premiered: Dec 14, 2024

VIDEO: Organizations are shifting to managed cloud services for reduced complexity, pay-per-use models, and simplified maintenance. In this 2-minute video, discover the benefits of a cloud migration partner working in tandem with your IT team to ensure a smooth, efficient cloud transition. Watch here.

Posted: 01 Mar 2022 | Premiered: 02 Mar 2022

WEBCAST: Join this webinar sponsored by SAS, Intel, and Trask to understand how to achieve this highly sought-after AI-driven hyper-personalization with a one-to-many engagement model that enables mass 1:1 personalization.

Posted: 27 Nov 2024 | Premiered: Nov 27, 2024

WEBCAST: Join this exclusive webinar introducing Omnissa Horizon—a VDI and app solution designed to meet the dynamic needs of modern businesses. Horizon seamlessly integrates both on-prem and cloud services through a single management console, optimizing secure, efficient delivery of virtual desktops and applications to any device, anytime.

Posted: 13 Dec 2024 | Premiered: Dec 13, 2024