Bank Machines White Papers

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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization sponsored by TechExcel WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. Posted: 19 Aug 2008 \| Published: 19 Aug 2008 TOPICS: Application Life-Cycle Management \| Asset Management (Finance) \| Business Process Management \| CRM \| Customer Satisfaction \| ERP \| Help Desks \| IT Services \| ITIL \| Productivity

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007 sponsored by SAS WHITE PAPER: This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry. Posted: 10 Sep 2008 \| Published: 05 Sep 2008 TOPICS: Change Management \| ERP \| Financial Services \| Internet Security \| Performance Testing \| Risk Management

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

A Day in a Low Carbon Life: What Might It Be like to Lead a Business in 2012? sponsored by IBM WHITE PAPER: This entertaining paper describes a day in the life of a fictional Chief Executive Officer, preparing to face market analysts in 2012. Posted: 14 May 2008 \| Published: 01 May 2008 TOPICS: Business Intelligence \| Collaboration \| Data Centres \| ERP \| Financial Reporting \| Financial Services \| Software \| Systems Management

Buckle Up (On the Road to IFRS) Straight Talk Book Series sponsored by Deloitte WHITE PAPER: The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map. Posted: 29 Jul 2009 \| Published: 29 Jul 2009 TOPICS: Compliance (Finance) \| Compliance Audits \| Financial Management \| Financial Reporting \| Financial Services \| Governance, Risk, Compliance (GRC) \| Information Management \| Risk Management \| Securities and Exchange Commission

Technology Implications of IFRS adoption for U.S. Companies: More than a technical accounting change sponsored by Deloitte WHITE PAPER: In this publication, we explore the technology implications associated with IFRS conversion and discuss: Evaluating the potential technology impact; how companies can prepare technology and systems changes related to IFRS adoption; Major differences between U.S. Generally Accepted Accounting Principles (GAAP) and IFRS and much more. Posted: 28 Jul 2009 \| Published: 28 Jul 2009 TOPICS: Auditing (Finance) \| Compliance (Finance) \| Compliance Audits \| Consulting Services Industry \| Financial Management \| Financial Reporting \| Financial Services \| Governance, Risk, Compliance (GRC) \| Reporting Software \| Risk Management

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Strategies for Profitable Growth: Sap for Professional Services sponsored by SAP America, Inc. WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... Posted: 24 Mar 2008 \| Published: 01 Apr 2005 TOPICS: Business Process Management \| Customer Satisfaction \| Financial Management \| IT Services \| Knowledge Management \| Market Trends \| Project Management \| ROI \| SAP (Product)