CEM White Papers

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The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage
sponsored by IBM
WHITE PAPER: This research shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.
Posted: 13 Feb 2009 | Published: 13 Feb 2009

IBM

MES: Achieving Real Quality through Virtual Products
sponsored by Apriso Corporation
WHITE PAPER: In this paper learn how Manufacturing Execution Systems (MES) as a part of the Product Lifecycle Management (PLM) conceptual framework are a natural collector and organizer with virtual product information.
Posted: 09 Jun 2008 | Published: 01 May 2008

Apriso Corporation

Flexing the Workforce: Using Overall Labor Effectiveness to Manage Fluctuating Demand
sponsored by Kronos Incorporated
WHITE PAPER: Flexing the workforce is an efficient way to maintain labor effectiveness when there is changing demand. But when it's used ineffectively, it can act as a buffer that masks inefficiency.
Posted: 25 Mar 2009 | Published: 25 Mar 2009

Kronos Incorporated

Take a Holistic Approach to Business Driven Security
sponsored by IBM
WHITE PAPER: Read this white paper to learn about actions that organizations can take to drive security efforts from a business-driven perspective, and how leadership from IBM can help enable success.
Posted: 22 Dec 2008 | Published: 19 Dec 2008

IBM

E-Book: Exploring IBM SOA Technology & Practice
sponsored by IBM
WHITE PAPER: This eBook discusses how SOA can be used to overcome business process inefficiencies. Explore practices for effectively implementing SOA and developing service-oriented applications.
Posted: 10 Jun 2008 | Published: 10 Jun 2008

IBM

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase
sponsored by IQMS
WHITE PAPER: This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.
Posted: 24 Dec 2008 | Published: 24 Dec 2008

IQMS

Epicor ICE 2.0: Introducing Next-Generation Business Architecture
sponsored by Epicor Software Corporation
WHITE PAPER: Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Keys to Microsoft Application Acceleration: Advances in Delivery Systems
sponsored by Citrix
WHITE PAPER: Read this paper to learn how you can ensure significantly faster access to the Microsoft applications your users depend on. Download this complimentary guide to discover how an integrated advanced delivery solution can help you.
Posted: 19 Sep 2008 | Published: 18 Sep 2008

Citrix

Case Study: Advanced Scientifics Keeps LifeBlood Flowing
sponsored by Made2Manage ERP
WHITE PAPER: Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution.
Posted: 20 Mar 2008 | Published: 03 Mar 2008

Made2Manage ERP

Surviving the Perfect Storm in the Food Industry
sponsored by CDC Software - Ross Enterprise
WHITE PAPER: This paper presents an executive perspective on the underlying challenges in the food industry.
Posted: 14 Apr 2008 | Published: 01 Apr 2008

CDC Software - Ross Enterprise