CRO White Papers

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An Introduction to ABM Scoring sponsored by Informa TechTarget WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring. Posted: 08 Feb 2021 \| Published: 19 Jul 2019 TOPICS: CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Support Software \| Lead Generation \| Lead Management \| Marketing \| Sales \| Sales and Marketing Software

Beagle Research Group: Next Generation Platforms for On-Demand Applications sponsored by Salesforce.com WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise. Posted: 18 Oct 2006 \| Published: 01 Mar 2006 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Integration \| CRM \| CRM Hosting \| Enterprise Applications Software \| Enterprise Computing \| IT Best Practices \| Software as a Service \| Software Best Practices \| Software Testing

Size DOES Matter - When Choosing the Right ERP Solution sponsored by Xperia WHITE PAPER: In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier. Posted: 02 Oct 2008 \| Published: 30 May 2006 TOPICS: Apparel Industry \| CRM \| ERP Software \| Manufacturing Software \| Manufacturing Systems \| Marketing \| Sales \| Supply Chain Management

Why CRM? The Business Case for Customer Relationship Management sponsored by Oracle Corporation WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. Posted: 02 Mar 2007 \| Published: 01 Jul 2006 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Service \| Lead Generation \| Routing \| Sales and Marketing Software \| Sales Channels \| Sales Force Automation \| TCO

Social CRM Comes of Age sponsored by Oracle Corporation WHITE PAPER: Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. Posted: 01 Apr 2009 \| Published: 01 Apr 2009 TOPICS: Collaboration \| CRM \| CRM Analytics \| Customer Service \| Customer Service Best Practices \| Oracle (Product) \| Social Networking

Going Mobile: Developing an Application Mobilization Plan for Your Business sponsored by BlackBerry WHITE PAPER: The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. Posted: 19 Jun 2008 \| Published: 01 Jun 2008 TOPICS: CRM \| Customer Service \| Handheld Devices \| Mobile Device Management \| Mobile Workers \| Remote Access Security \| TCO \| Wireless Computing \| Wireless Infrastructure \| Wireless Messaging \| Wireless Systems

Attain True Market Leadership in a Customer-Driven Age sponsored by Oracle Corporation WHITE PAPER: In today's demanding business environment you either lead or you fall behind. So what defines leadership in an environment where business models shift all the time and CEOs have 90 days to please shareholders or face their wrath? Posted: 02 Mar 2007 \| Published: 01 Feb 2007 TOPICS: CRM \| CRM Analytics Software \| Customer Data Management \| Customer Data Management Software \| Sales and Marketing Software \| Sales Force Automation \| Sales Information Systems \| Sales Representatives

Gaining the Performance Edge Using a Column-Oriented Database Management System sponsored by Sybase, an SAP company WHITE PAPER: As organizations continue to employ larger data warehouses, the need for performance will continue to outpace the capabilities of traditional relational databases. This paper explores the data explosion and why column-oriented database systems are able to provide the boost needed to gain the performance edge. Posted: 19 Jun 2009 \| Published: 19 Jun 2009 TOPICS: Backups \| Business Intelligence \| CRM \| Data Management \| Data Warehouse Architectures \| Data Warehouses \| Database Management \| Database Performance Management \| Databases \| XML

Oracle SOA Suite and Enterprise Portals sponsored by Oracle Corporation WHITE PAPER: This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments. Posted: 04 Nov 2008 \| Published: 04 Nov 2008 TOPICS: Application Integration \| Business Activity Monitoring \| CRM \| ERP \| Productivity \| ROI \| SOA \| Web Services Management

Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back? sponsored by Cisco Systems, Inc. WHITE PAPER: In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 25 Sep 2008 \| Published: 25 Sep 2008 TOPICS: CRM \| Customer Service \| Customer Service Best Practices \| Economic Environment