Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009
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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Motorola's Wireless Broadband Indoor/Outdoor Solution
sponsored by Motorola Solutions
WHITE PAPER:
With a Wi-Fi network, businesses can increase the efficiency of their mobile employees resulting in increased ROI and greater profitability. This document highlights two specific indoor/outdoor Wi-Fi network configurations based on Motorola's MOTOMESH Duo product solution.
Posted: 28 Apr 2009 | Published: 02 Apr 2009
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Wireless Networking: Five Questions to Start With
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper answers five questions about wireless networking, allowing you and your employees to stay connected to your company's information resources virtually anytime, anywhere.
Posted: 10 Oct 2008 | Published: 10 Oct 2008
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A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market?
sponsored by IBM Line of Business
WHITE PAPER:
A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.
Posted: 17 Jun 2008 | Published: 01 Jan 2007
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Strategies for Profitable Growth: Sap for Professional Services
sponsored by SAP America, Inc.
WHITE PAPER:
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
Posted: 24 Mar 2008 | Published: 01 Apr 2005
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Accessing BlackBerry Data Services Using Wi-Fi Networks
sponsored by BlackBerry
WHITE PAPER:
Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.
Posted: 02 Aug 2007 | Published: 23 Jul 2007
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Getting the Most from Your Wireless Network
sponsored by WildPackets, Inc.
WHITE PAPER:
Network disruptions have become business disruptions with financial and sometimes even legal consequences. This white paper outlines best practices in monitoring, analyzing, and troubleshooting wireless networks using WildPackets OmniPee.
Posted: 26 Aug 2008 | Published: 26 Aug 2008
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Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER:
This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007
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Digital Billboard Advertising - New Life for a Classic Medium
sponsored by Motorola Solutions
WHITE PAPER:
Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits.
Posted: 02 Mar 2009 | Published: 02 Mar 2009
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