WHITE PAPER:
Download this white paper to learn how ISRs can use purchase intent intelligence to improve appointment rates, and uncover a few critical ingredients for your organization to see similar results.
WHITE PAPER:
Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling.
WHITE PAPER:
A CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.
WHITE PAPER:
This white paper discusses how to create a flexible infrastructure through the implementation of an SOA and alignment of business processes with strategic goals to overcome the challenges associated with the rapidly changing business world.
WHITE PAPER:
Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes.
WHITE PAPER:
The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents".
WHITE PAPER:
This white paper discusses the importance of managing energy consumption in data centers and how systems management technologies contribute to green management.
WHITE PAPER:
Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
WHITE PAPER:
Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance.