Making Web 2.0 Work for Your Enterprise: IT Deployments
sponsored by Oracle Corporation
WHITE PAPER:
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
Posted: 03 Apr 2009 | Published: 01 Aug 2008
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The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?
sponsored by ABS Associates, Inc.
WHITE PAPER:
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
Posted: 13 Feb 2008 | Published: 13 Feb 2008
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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008
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Dynamic Initiators That Give You the Control You Need
sponsored by MVS Solutions
WHITE PAPER:
This paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation.
Posted: 21 Jan 2009 | Published: 21 Jan 2009
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Retail Banking Test Suite IP
sponsored by Hexaware Technologies
WHITE PAPER:
Hexaware's Retail Banking Testing Intellectual Property (RBT IP) aims at supporting retail banking application / products across the globe by reducing the overhead of dependencies on SMEs and brings in the concept of reusability.
Posted: 20 May 2008 | Published: 01 Mar 2008
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EMC Documentum Enterprise Records Management: The Problem of Enterprise Records Management
sponsored by EMC Corporation
WHITE PAPER:
This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively.
Posted: 13 Mar 2008 | Published: 01 Aug 2007
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IBM Active Content: Linking ECM and BPM to Enable the Adaptive Enterprise
sponsored by IBM Software Group
WHITE PAPER:
An Active Content-based ECM solution adds significant value to ECM and is unique among ECM solution providers.
Posted: 15 Feb 2008 | Published: 01 Sep 2007
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Dell PowerVault MD3000 3000 Mailbox Single Copy Cluster Microsoft Exchange 2007 Storage Solution
sponsored by DellEMC and Intel®
WHITE PAPER:
This white paper describes a tested and validated storage solution for a 3000 mailbox Exchange 2007 environment with Single Copy Cluster in a high availability clustering mechanism based on the Microsoft Cluster Service shared storage.
Posted: 27 Aug 2008 | Published: 27 Aug 2008
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Hitachi Dynamic Provisioning Software at United Airlines
sponsored by Hitachi Vantara
WHITE PAPER:
This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...
Posted: 11 Aug 2008 | Published: 01 Mar 2008
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ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output
sponsored by EMC Corporation
WHITE PAPER:
Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more.
Posted: 13 Mar 2008 | Published: 12 Mar 2008
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