Dealing with Customers White Papers

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Beagle Research Group: Next Generation Platforms for On-Demand Applications
sponsored by Salesforce.com
WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
Posted: 18 Oct 2006 | Published: 01 Mar 2006

Salesforce.com

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006

IBM Line of Business

Why CRM? The Business Case for Customer Relationship Management
sponsored by Oracle Corporation
WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
Posted: 02 Mar 2007 | Published: 01 Jul 2006

Oracle Corporation

Achieving Advantage with Operational Customer Data Integration and Management
sponsored by IBM Software Group
WHITE PAPER: This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.
Posted: 16 Nov 2006 | Published: 01 Feb 2006

IBM Software Group

Oracle SOA Suite and Enterprise Portals
sponsored by Oracle Corporation
WHITE PAPER: This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
Posted: 04 Nov 2008 | Published: 04 Nov 2008

Oracle Corporation

Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks
sponsored by Vision Solutions
WHITE PAPER: The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
Posted: 09 May 2008 | Published: 01 Jan 2007

Vision Solutions

Seven Tips for Profiting from Lean Times with CRM
sponsored by Oracle Corporation
WHITE PAPER: With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
Posted: 26 Jan 2009 | Published: 26 Jan 2009

Oracle Corporation

How to Assure ERP Success: Taking Ownership
sponsored by IFS
WHITE PAPER: CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
Posted: 12 Jan 2009 | Published: 12 Jan 2009

IFS

IBM pureXML for SOA: Unlocking the Business Value of Information
sponsored by IBM
WHITE PAPER: XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system.
Posted: 09 May 2008 | Published: 01 Jun 2007

IBM