Dealing with Customers Reports

Geospatial intelligence on the move
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: By having access to a centralised geographic information system (GIS), valuable context can be added to an organisation's existing data assets which can be accessed by any mobile worker, including the field force.
Posted: 08 Feb 2021 | Published: 04 Oct 2016

TechTarget ComputerWeekly.com

Computer Weekly – 12 June 2018: How National Geographic uses tech to captivate its audience
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the world-famous National Geographic magazine is adapting to the digital age and using technology to better engage its audience. We ask what Microsoft's $7.6bn acquisition of GitHub means for the open source community. And our latest buyer's guide looks at developer tools. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Jun 2018

TechTarget ComputerWeekly.com

Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
Posted: 07 May 2009 | Published: 31 May 2007

SPSS Inc. Worldwide Headquarters

Dark Pools of Liquidity: Understanding & Technology dependencies for the future
sponsored by Wipro
WHITE PAPER: This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium.
Posted: 13 May 2009 | Published: 12 May 2009

Wipro

Making Web 2.0 Work for Your Enterprise: External Deployments
sponsored by Oracle Corporation
WHITE PAPER: Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Maximizing CRM Effectiveness During Lean Times
sponsored by Oracle Corporation
WHITE PAPER: When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Oracle Corporation

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

How to Assure ERP Success: Taking Ownership
sponsored by IFS
WHITE PAPER: CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
Posted: 12 Jan 2009 | Published: 12 Jan 2009

IFS

Web 2.0 at Work: Departmental Use Cases
sponsored by Oracle Corporation
WHITE PAPER: With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation