Express Delivery Services White Papers

WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.

Posted: 16 Jan 2006 | Published: 01 Jan 2005

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

PRODUCT OVERVIEW: Explore how InterVision's ConnectIV CX for Community Engagement can help municipalities streamline service delivery and enhance resident satisfaction. This cloud-based contact center platform offers AI-powered automation, real-time data insights, and expert support to optimize municipal operations. Read the full product overview to learn more.

Posted: 23 Jul 2024 | Published: 24 Jul 2024

EBOOK: Discover three powerful ways you can reimagine IT services and operations when you break down silos between these two IT workflows. Learn how you can fix IT issues faster while reducing costs, scale IT to support employee needs and deliver more resilient and compelling service experiences.

Posted: 30 Sep 2024 | Published: 30 Sep 2024

CASE STUDY: Discover in this case study how Service Express’s Secure Hybrid Cloud allows Fintech customers to expand financial and payment solutions to their end users, and take financial IT to the next level.

Posted: 28 Feb 2023 | Published: 28 Feb 2023

CASE STUDY: Discover in this case study why Service Express was trusted to address the hospital’s mission-critical needs to ensure clinical services were not jeopardized during global pandemic.

Posted: 01 Mar 2023 | Published: 01 Mar 2023

CASE STUDY: Discover in this case study how Service Express helped its banking client increase productivity by eliminating the need to manage old hardware and latency due to limited capacity.

Posted: 28 Feb 2023 | Published: 28 Feb 2023

BLOG: Visit this Service Express blog post for the essentials of how to find the right third-party maintenance provider for your data center, as well as the essential checklist for whether a prospective partner fits the goals of your business.

Posted: 05 Apr 2023 | Published: 05 Apr 2023

EBOOK: Software empowers business strategy. In this e-guide we explore how to deliver new software-powered functionality for continuous business improvement.

Posted: 30 Aug 2022 | Published: 30 Aug 2022

CASE STUDY: Discover in this case study how Service Express helped a major retailer’s IT department save over £229K annually in OpEx costs — and decreased their maintenance spend by 60% — through third-party maintenance solutions.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: If you are being strong-armed into replacing your current storage with the newest equipment, remember that the “one-option-only” perception is just an illusion. Access this white paper to learn 6 must-know facts before your next storage buy.

Posted: 08 Feb 2021 | Published: 23 Jan 2020

ANALYST REPORT: Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.

Posted: 04 Apr 2024 | Published: 05 Apr 2024

CASE STUDY: With a long history of innovation, Xerox continuously strives to enhance the service its technicians provide. Discover in this case study why Xerox trusted ServiceNow to help them to transform service delivery for customers.

Posted: 05 Mar 2024 | Published: 05 Mar 2024

WHITE PAPER: Third-party maintenance can give back control of your equipment life cycle, reduce long-term maintenance costs, and help maximize data center investments. Inside, learn how to accurately weigh the pros and cons of switching away from traditional OEM support.

Posted: 08 Feb 2021 | Published: 23 Jan 2020

CASE STUDY: Discover in this case study how the hardware muscle provided by IBM’s Power10 generation helped Service Express empower Vivo Energy to boost employee productivity, streamline workflow processes and increase data visibility.

Posted: 16 Feb 2023 | Published: 17 Feb 2023

CASE STUDY: Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.

Posted: 11 Jul 2024 | Published: 11 Jul 2024

EBOOK: Access this e-book for a full data center landscape report that offers deeper insights into IT budget shifts, workload deployment, and infrastructure hardware.

Posted: 17 Jan 2024 | Published: 18 Jan 2024

EBOOK: According to the latest State of the Data Center Report, 83% of respondents are repatriating workloads from the cloud back to on-premises data centers and colocations, with a close eye on evaluating costs. Discover how to strike a balance between cloud and DC investments by downloading this e-book.

Posted: 02 Feb 2024 | Published: 02 Feb 2024

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

BLOG: As economic uncertainty looms, this playbook outlines strategies to prioritize and manage both short and long-term IT cost reduction initiatives. Learn how to maximize current investments, leverage managed services and more to maintain business resilience. Read the full playbook.

Posted: 13 Jul 2023 | Published: 13 Jul 2023

BLOG: As the powerhouse of your IT, it is critical your data center is available and responsive at all times, while also being cost-effective. Read this blog to access a third-party maintenance checklist full of key questions you should ask about your potential provider.

Posted: 14 Jul 2023 | Published: 14 Jul 2023

LANDING PAGE: When IT professionals make large investments in their infrastructure, they are faced with one of the oldest questions in technology: Do we purchase the extended support from the manufacturer, or do we shop for a third party who can support our new investment? The right answer depends entirely on you. Read more to see a side-by-side comparison.

Posted: 07 Apr 2023 | Published: 07 Apr 2023

EGUIDE: In this e-guide we will be looking at how to bring innovative new software-defined tools to bear on multicloud environments, uncover some of the potential pitfalls of cloud networks and (hopefully) how to avoid them, and take a swing through the related world of content delivery networks (CDNs).

Posted: 08 Feb 2021 | Published: 12 Mar 2019

EGUIDE: The more systems become remote, the less secure they are. On face value a huge cliché – or truism - but sadly actually true. And sadly, for those running networks, something that is going to be truer – or more clichéd – as remote working continues to proliferate in the new normal of the hybrid mode of working.

Posted: 15 Mar 2021 | Published: 18 Feb 2021

RESEARCH CONTENT: This report analyzes nearly 15 million data points to reveal how software teams are becoming more productive and efficient. Learn how leading organizations are leveraging CI/CD to drive innovation, improve quality, and stay competitive. Read the full report to gain actionable insights.

Posted: 07 Sep 2024 | Published: 07 Sep 2024

WHITE PAPER: This case study explores how Tesco, a leading retailer, leveraged Chef's enterprise automation solution to securely upgrade store systems, maintain operations, and streamline management across its vast IT estate. Learn how Chef helped Tesco achieve resilience, compliance, and scale in its edge computing initiatives.

Posted: 23 May 2024 | Published: 23 May 2024

ANALYST REPORT: The commercial content delivery network (CDN) market is a mature market that carries a substantial portion of the world's internet traffic. Read this IDC report to fully understand the CDN market and the ingredients that drive growth and differentiation in this marketplace amongst CDN services and providers.

Posted: 20 May 2022 | Published: 20 May 2022