Express Delivery Services White Papers

WHITE PAPER: This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.

Posted: 16 Jan 2006 | Published: 01 Jan 2005

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

PRODUCT OVERVIEW: Explore how InterVision's ConnectIV CX for Community Engagement can help municipalities streamline service delivery and enhance resident satisfaction. This cloud-based contact center platform offers AI-powered automation, real-time data insights, and expert support to optimize municipal operations. Read the full product overview to learn more.

Posted: 23 Jul 2024 | Published: 24 Jul 2024

EBOOK: Software empowers business strategy. In this e-guide we explore how to deliver new software-powered functionality for continuous business improvement.

Posted: 30 Aug 2022 | Published: 30 Aug 2022

ANALYST REPORT: Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.

Posted: 04 Apr 2024 | Published: 05 Apr 2024

CASE STUDY: With a long history of innovation, Xerox continuously strives to enhance the service its technicians provide. Discover in this case study why Xerox trusted ServiceNow to help them to transform service delivery for customers.

Posted: 05 Mar 2024 | Published: 05 Mar 2024

CASE STUDY: Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.

Posted: 11 Jul 2024 | Published: 11 Jul 2024

EGUIDE: In this e-guide we will be looking at how to bring innovative new software-defined tools to bear on multicloud environments, uncover some of the potential pitfalls of cloud networks and (hopefully) how to avoid them, and take a swing through the related world of content delivery networks (CDNs).

Posted: 08 Feb 2021 | Published: 12 Mar 2019

EGUIDE: The more systems become remote, the less secure they are. On face value a huge cliché – or truism - but sadly actually true. And sadly, for those running networks, something that is going to be truer – or more clichéd – as remote working continues to proliferate in the new normal of the hybrid mode of working.

Posted: 15 Mar 2021 | Published: 18 Feb 2021

EGUIDE: Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.

Posted: 09 Oct 2024 | Published: 09 Oct 2024

ANALYST REPORT: The commercial content delivery network (CDN) market is a mature market that carries a substantial portion of the world's internet traffic. Read this IDC report to fully understand the CDN market and the ingredients that drive growth and differentiation in this marketplace amongst CDN services and providers.

Posted: 20 May 2022 | Published: 20 May 2022

EZINE: In this week's Computer Weekly, we examine how the Crown Prosecution Service is helping to digitally transform the UK justice system. We report from Google's cloud conference on the firm's plans to expand its presence in enterprise IT. And we look at the opportunities and challenges of using AI in the education sector. Read the issue now.

Posted: 08 Feb 2021 | Published: 16 Apr 2019

PRODUCT OVERVIEW: ConnectIV CX, a managed Contact Center as a Service (CCaaS) solution, enhances customer experiences through streamlined support, 24/7 US-based coverage, and proactive monitoring. Gain crucial insights and streamline service delivery with AI-powered bots. Read the full product overview to learn more.

Posted: 23 Jul 2024 | Published: 24 Jul 2024

EBOOK: Discover how AI-powered Now Assist can accelerate HR service delivery and app development. Learn to improve employee experiences, boost productivity, and drive real business value. Read the e-book to see how ServiceNow's GenAI solutions can transform your HR operations.

Posted: 05 Dec 2024 | Published: 06 Dec 2024

EGUIDE: As networking equipment rapidly evolves to being software-defined and cloud-native, there is pronounced interest in products and services to accelerate service delivery, improve end-user experiences, and reduce infrastructure and operational costs in service delivery applications. Read more in this e-guide.

Posted: 08 Feb 2021 | Published: 17 Dec 2019

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

EGUIDE: In this e-guide we look at the key decisions you'll need to make about the blend of DRaas your organisation wants, which of the key cloud providers are best for which elements of DR service delivery, the pros and cons of moving elements of disaster recovery to the cloud and which to keep closer to home, and the 12 key steps to DRaas deployment.

Posted: 08 Feb 2021 | Published: 25 Jan 2021

ANALYST REPORT: Analysts Louella Fernandes and Clive Longbottom discuss the benefits of extending managed print services to the cloud.

Posted: 08 Feb 2021 | Published: 06 Jan 2015

WHITE PAPER: Survey finds IT leaders express concerns about migrating to SAP S/4HANA, including risks, costs, and vendor lock-in. Learn more about alternatives to upgrading that can extend the value of existing SAP investments in this analyst report.

Posted: 16 Aug 2024 | Published: 19 Aug 2024

EGUIDE: There is no single answer to the question of how to run applications independent of the underlying hardware. In this e-guide, we explore options for application virtualisation.

Posted: 10 Aug 2021 | Published: 10 Aug 2021

ANALYST REPORT: In this analyst report, find out why hybrid approaches have become king in the modern workplace… and why flexible delivery is becoming the difference maker for leading organizations.

Posted: 08 Aug 2024 | Published: 17 Apr 2024

EBOOK: In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.

Posted: 15 May 2024 | Published: 16 May 2024

CASE STUDY: American Express Global Business Travel, as a leading business partner for managed travel, found itself needing a more time-efficient and cost-effective workload management platform. Check out this case study to see how Morpheus enabled GBT to quickly integrate new technology stacks into a common control plane without massive change.

Posted: 01 Jun 2022 | Published: 01 Jun 2022

CASE STUDY: Partnering with DoiT, Mentech migrated its data warehouse to Amazon S3, improving reliability and cutting costs by 60%. DoiT's AWS Well-Architected Framework review helped Mentech address infrastructure weaknesses, boosting uptime and security. Mentech reduced cloud spend by 10% and doubled issue resolution speed.

Posted: 18 Sep 2024 | Published: 18 Sep 2024

ANALYST REPORT: Red Hat OpenShift Service on AWS enables organizations to accelerate application delivery and improve operational efficiency. Key benefits include 65% reduction in development time, 50% less infrastructure management effort, and improved operational efficiency. Read the full study to learn more.

Posted: 07 Jun 2024 | Published: 07 Jun 2024

EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.

Posted: 08 Feb 2021 | Published: 03 May 2019

EBOOK: Discover four tips to drive digital transformation success, even in tough times. Learn how to tear down IT silos, align strategy and delivery, optimize IT asset management, and leverage AIOps for cloud adoption. Read the white paper to unlock new ways to innovate and adapt.

Posted: 01 Nov 2024 | Published: 01 Nov 2024