Intelligence Services White Papers

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The importance of security assessments sponsored by IBM WHITE PAPER: This white paper helps you understand the variety of security assessment options that are available and provides the criteria for selecting a vendor that can help you meet your company?s security requirements. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Database Security \| Information Security \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Penetration Testing \| Physical Security \| Risk Assessment \| Security Infrastructure \| Vulnerability Assessments

Leading the Way in Managed Services sponsored by Zenith Infotech WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients. Posted: 20 Jun 2008 \| Published: 01 Jul 2008 TOPICS: Backups \| Information Industry \| IT Infrastructure \| Managed Security Services \| Remote Network Management \| Security Management

Drive business value with innovation for security defense sponsored by IBM WHITE PAPER: This white paper details an integrated approach to security that can help your company address security threats while supporting compliance and protecting data, Internet-based systems, physical environments and applications. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Access Control \| Application Security \| Internet Security \| Intrusion Detection \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Physical Security \| Risk Assessment \| Security Threats \| Vulnerability Assessments

Acquire a global view of your organization's security state: the importance of security assessments sponsored by IBM Software Group WHITE PAPER: Security assessments from IBM can help find "point-in-time" or ongoing security gaps in data confidentiality, integrity and accessibility as well as prior breaches and budgetary justification for making necessary security investments. Posted: 09 Jan 2008 \| Published: 09 Jan 2008 TOPICS: Database Security \| Information Security \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Penetration Testing \| Physical Security \| Risk Assessment \| Security Infrastructure \| Vulnerability Assessments

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization sponsored by TechExcel WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. Posted: 19 Aug 2008 \| Published: 19 Aug 2008 TOPICS: Application Life-Cycle Management \| Asset Management (Finance) \| Business Process Management \| CRM \| Customer Satisfaction \| ERP \| Help Desks \| IT Services \| ITIL \| Productivity

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

HP Integrity NonStop Servers: Standards-based Innovation for the Highest Levels of Service sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs. Posted: 19 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Adaptive Enterprise \| Business Continuity Planning \| High Availability \| IT Management Services \| Microprocessors \| Server Hardware \| Server Software \| Server Virtualization \| Software Virtualization

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Best Practices for Resolving Business-Critical Application Problems sponsored by BMC Software, Extending Value with Identify Software WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. Posted: 30 Jul 2007 \| Published: 12 Mar 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Best Practices \| Business IT Alignment \| Business Process Automation \| Help Desk Software \| IT Management Services \| ROI

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services