Service Level Agreements Management Services White Papers

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Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d sponsored by Symantec Corporation WHITE PAPER: Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration. Posted: 19 Nov 2007 \| Published: 01 Jan 2007 TOPICS: Continuous Data Protection \| Data Security \| Disaster Recovery \| High Availability \| SLA \| SLA Management Services \| SQL Server \| Systems Management

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Getting Started with LINQ to XML sponsored by Global Knowledge WHITE PAPER: LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Memory \| Productivity \| SQL \| Systems Management \| Systems Management Services \| Systems Management Software \| Windows \| XML

Best Practices for Resolving Business-Critical Application Problems sponsored by BMC Software, Extending Value with Identify Software WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. Posted: 30 Jul 2007 \| Published: 12 Mar 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Best Practices \| Business IT Alignment \| Business Process Automation \| Help Desk Software \| IT Management Services \| ROI

Making Web 2.0 Work for Your Enterprise: Internal Deployments sponsored by Oracle Corporation WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. Posted: 03 Apr 2009 \| Published: 01 Aug 2008 TOPICS: Blogs \| Collaboration \| IT Management \| IT Management Services \| Knowledge Management \| Market Trends \| Productivity \| Project Management \| Social Computing \| Social Networking \| Tagging \| Wikis

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning