Technical Communications Staff White Papers

WHITE PAPER: The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.

Posted: 14 Apr 2009 | Published: 09 Sep 2008

WHITE PAPER: Learn about the seven types of hard questions you are likely to see on the CISSP examination and the best approaches for solving them.

Posted: 03 Apr 2006 | Published: 01 Mar 2006

WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project).

Posted: 06 Jul 2006 | Published: 01 Jan 2005

WHITE PAPER: Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c...

Posted: 19 Nov 2007 | Published: 01 Mar 2007

WHITE PAPER: Information security professionals are facing a growing amount of pressure. This survey provides detailed insight into the important trends and opportunities emerging in the information security profession worldwide.

Posted: 03 Jun 2008 | Published: 03 Jun 2008

WHITE PAPER: With the explosion of data, storage environments are becoming more complex. Poorly designed storage infrastructures are putting companies at risk. Download this study to learn how storage managers built stronger storage management teams and environments.

Posted: 31 Jul 2006 | Published: 01 Jul 2006

RESOURCE: The secret is out about the benefits of using a cloud-based workplace collaboration tool, which companies rely on to increase employee productivity while in the midst of a content tsunami. Participate in our survey today for complete access to a printable chart, and start comparing 10 top cloud collaboration vendors & features for your company.

Posted: 08 Feb 2021 | Published: 12 Jun 2019

EGUIDE: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of short, digestible articles, written especially for Computer Weekly.

Posted: 08 Feb 2021 | Published: 28 Sep 2016

RESEARCH CONTENT: Balancing tech debt is key to reinventing your business with a modern digital core. In this research report, you'll learn how to categorize, trace, and measure tech debt to strike the right balance between remediation and future investment. Read on now to find out how to get started.

Posted: 24 Oct 2024 | Published: 29 Oct 2024

EZINE: In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.

Posted: 08 Feb 2021 | Published: 06 Aug 2019

CASE STUDY: When this professional sports organization began to struggle with providing reliable connectivity experiences for their fans and customers, they sought out a partner that could provide them with the tools and solutions they needed to achieve their goals. Access this case study to learn more.

Posted: 03 Jul 2024 | Published: 03 Jul 2024

EGUIDE: As businesses plan a recovery from the effects of the Covid-19. Employees now expect employers to offer a modern approach to how/where they work. It won't be enough for businesses to get by with aging processes. Wherever staff are based, video conferencing will be pivotal

Posted: 08 Feb 2021 | Published: 29 Oct 2020

EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.

Posted: 15 Mar 2021 | Published: 08 Mar 2021

EGUIDE: In this e-guide, we'll share best practice and real-world examples of organisations who have successfully addressed the human side of DevOps.

Posted: 08 Feb 2021 | Published: 05 Jun 2017

PODCAST: In this episode, we look at NHS transformation, IR35 tax reforms, and using digital tech for staff training.

Posted: 08 Feb 2021 | Premiered: Feb 19, 2019

PODCAST: In this episode, we look at NHS transformation, IR35 tax reforms, and using digital tech for staff training.

Posted: 08 Feb 2021 | Premiered: Feb 19, 2019

CASE STUDY: Giving nurses, doctors and other staff one key clinical mobile device has improved care team satisfaction by 35% – and that’s just one of the many benefits realized so far. Explore the benefits of a single mobility investment in this case study.

Posted: 10 May 2024 | Published: 10 May 2024

EZINE: Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.

Posted: 08 Feb 2021 | Published: 11 May 2018

EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

Posted: 17 Jun 2021 | Published: 17 Jun 2021

EZINE: In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.

Posted: 13 Mar 2023 | Published: 14 Mar 2023

EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

Posted: 08 Feb 2021 | Published: 03 Jul 2020

RESEARCH CONTENT: For both technical and non-technical users, the presence of "HTTPS" in a website URL will provide confidence to consider entering sensitive information such as bank or credit card details. However, even websites owned by the most reputable organisations may be exposed to attack if HTTPS is not properly implemented.

Posted: 08 Feb 2021 | Published: 16 Apr 2019

WEBCAST: Uncontrolled outbound communications, lateral threat movement, and limited bandwidth are just a few of the common NetSec challenges organizations face today. But with a reinforced firewall, businesses can address many of these issues. Learn more about how to reinforce your network security in this webinar.

Posted: 21 Oct 2024 | Premiered: Oct 22, 2024

EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

Posted: 08 Feb 2021 | Published: 04 Sep 2020

EZINE: In this month's CW EMEA ezine, we look at HR software and strategies that can help combat staff attrition and find out how Finland's and Sweden's plans to join NATO have initiated activity in the Nordic cyber security sector already. Read the issue now.

Posted: 05 Sep 2023 | Published: 07 Sep 2023

EBOOK: In this e-book, explore the key themes and concepts organizations should consider when selecting Unified Communications as a Service (UCaaS) technology.

Posted: 30 May 2024 | Published: 30 May 2024

WHITE PAPER: Healthcare contact center agents and operators play a critical role in patient experience, yet face challenges like high call volumes, emotional intensity, and complex systems. Discover how conversational AI can empower these unsung heroes to provide efficient, personalized service. Read the white paper to learn more.

Posted: 10 Dec 2024 | Published: 18 Oct 2024

WHITE PAPER: To unlock a 14-page leader’s guide to unified communications as a service (UCaaS), tap into this white paper.

Posted: 02 Feb 2024 | Published: 02 Feb 2024

EZINE: Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.

Posted: 31 Aug 2022 | Published: 01 Sep 2022

EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

Posted: 08 Feb 2021 | Published: 04 May 2020

RESEARCH CONTENT: CCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.

Posted: 06 Sep 2024 | Published: 06 Sep 2024