Telecommuters White Papers

WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.

Posted: 16 Apr 2008 | Published: 01 Apr 2008

WHITE PAPER: This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.

Posted: 06 Mar 2009 | Published: 06 Mar 2009

WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.

Posted: 02 Jun 2008 | Published: 01 Jan 2008

WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.

Posted: 27 Mar 2007 | Published: 01 Mar 2007

WHITE PAPER: Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.

Posted: 16 Oct 2008 | Published: 16 Oct 2008

WHITE PAPER: Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c...

Posted: 19 Nov 2007 | Published: 01 Mar 2007

EZINE: In this week's Computer Weekly, after SAP won a court case against a major customer, Diageo, over software charges, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO's big challenges for the year. Read the issue now..

Posted: 08 Feb 2021 | Published: 28 Feb 2017

WHITE PAPER: This white paper explores how enterprises can establish secure remote backup and data protection with Cobalt Iron Compass. Inside, you’ll learn how your business can run hands-free backup and ensure data recoverability - all while simplifying management. Read the full white paper now to learn more.

Posted: 14 Jun 2024 | Published: 14 Jun 2024

EGUIDE: While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.

Posted: 15 Mar 2021 | Published: 19 Feb 2021

WHITE PAPER: In this paper, find out everything you need to know about Scope 3 emissions, and explore an inventory of 9 emissions source categories and their data center-specific subcategories for accounting and reporting.

Posted: 16 May 2024 | Published: 16 May 2024

WHITE PAPER: In this paper, explore the FAQs of Scope 3 emissions and discover the inventory of 9 emissions source categories and their data center-specific subcategories for accounting and reporting.

Posted: 19 Mar 2024 | Published: 19 Mar 2024

EBOOK: PBX-based telecommunications solutions aren’t as scalable or flexible as a cloud-based solution—and if you want to equip your business for the future, there are a few things to be aware of. Download this whitepaper to learn more.

Posted: 12 Dec 2024 | Published: 12 Dec 2024

EGUIDE: In this e-guide, read about the impact of the COVID-19 outbreak on the APAC tech sector, what tech vendors in the region are doing to support organisations during this difficult period and how the pandemic could spur businesses to dial up their digitisation efforts.

Posted: 08 Feb 2021 | Published: 26 Mar 2020

EGUIDE: In this e-guide, read about the next steps in Australia's cyber security blueprint, the state of data breaches in the county and what the whole region can do to prepare for new forms of cyber threats.

Posted: 08 Feb 2021 | Published: 20 Apr 2020

EBOOK: Discover in this e-book how Pure Storage supports advanced AI across different industries with a highly scalable and parallel platform that delivers ultra-fast, all-flash performance that accelerates insight and results for data scientists and researchers everywhere.

Posted: 11 Apr 2024 | Published: 11 Apr 2024

EZINE: In this handbook, focused on HR software in the Asia-Pacific region, Computer Weekly looks at the considerations when choosing a human resource management application

Posted: 13 May 2021 | Published: 13 May 2021

EGUIDE: In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.

Posted: 08 Feb 2021 | Published: 29 Apr 2020

EGUIDE: CIOs in India have been put to the test as their organisations implement remote work arrangements amid the Covid-19 pandemic. We look at the impact of the coronavirus outbreak on India's IT industry, why a pandemic specific BCP matters and how CIOs can harden up their datacentre equipment supply chains post-Covid-19.

Posted: 08 Feb 2021 | Published: 03 Jun 2020

EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.

Posted: 08 Feb 2021 | Published: 26 Nov 2020

EZINE: With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal.

Posted: 08 Feb 2021 | Published: 14 May 2020

EGUIDE: In this review of the top Computer Weekly articles focused on IT in ASEAN, we look at Ascend Money's adoption of OpenShift, Go-Jek's experience with the cloud and Singapore's approach to the internet-of-things, among other developments.

Posted: 08 Feb 2021 | Published: 21 Dec 2018

EGUIDE: In this Essential Guide, we examine the impact of Covid-19 on Asia-Pacific businesses, and how they have responded from a technology perspective by driving initiatives spanning digital transformation, business continuity, cloud, cyber security and remote working.

Posted: 28 Jun 2021 | Published: 29 Jun 2021

EBOOK: In this e-book, take a deep dive into the importance of environmental responsibility in the data center, demystify Scope 3, and take a look at the sustainability software available today.

Posted: 21 Mar 2024 | Published: 21 Mar 2024

EZINE: The shift by many to home working has created opportunities and challenges for the channel as it looks to help customers through the changes. Also discover the importance of diversity in your workforce, and how Covid-19 is affecting IT events

Posted: 08 Feb 2021 | Published: 05 Jun 2020

RESEARCH CONTENT: Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.

Posted: 08 Feb 2021 | Published: 29 Aug 2018