e-Service White Papers

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The Forrester Wave™: Business Process Management for Document Processes, Q3 2007
sponsored by EMC Corporation
WHITE PAPER: To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria.
Posted: 16 Jun 2008 | Published: 09 Jul 2007

EMC Corporation

IBM WebSphere Application Server family: Flexible infrastructure for today's business world
sponsored by IBM
WHITE PAPER: This white paper discusses how to create a flexible infrastructure through the implementation of an SOA and alignment of business processes with strategic goals to overcome the challenges associated with the rapidly changing business world.
Posted: 10 Jun 2008 | Published: 01 Oct 2007

IBM

The Platinum Rule of Service
sponsored by Mindshare Technologies
WHITE PAPER: The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us.
Posted: 05 Mar 2008 | Published: 04 Mar 2008

Mindshare Technologies

Sustaining Sarbanes-Oxley Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs
sponsored by Tripwire, Inc.
WHITE PAPER: To successfully sustain compliance, organizations must implement best practices to ensure IT systems not only achieve a known and trusted state but they also maintain that state. Check out this white paper to learn how Tripwire solutions enable organizations to achieve and sustain SOX compliance.
Posted: 08 Jan 2009 | Published: 08 Jan 2008

Tripwire, Inc.

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
sponsored by SAP America, Inc.
WHITE PAPER: Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support your AMI implementation.
Posted: 04 Feb 2008 | Published: 01 Jan 2006

SAP America, Inc.

Enabling Sustainable Compliance Management
sponsored by IBM
WHITE PAPER: Read this white paper to see how adopting a sustainable security compliance strategy minimizes risk, while making proper use of people, process and technology. Also learn how you can cost-effectively comply with regulations, while maintaining business flexibility to achieve mission goals.
Posted: 22 Dec 2008 | Published: 19 Dec 2008

IBM

Take a Holistic Approach to Business Driven Security
sponsored by IBM
WHITE PAPER: Read this white paper to learn about actions that organizations can take to drive security efforts from a business-driven perspective, and how leadership from IBM can help enable success.
Posted: 22 Dec 2008 | Published: 19 Dec 2008

IBM

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge
sponsored by SAP AG
WHITE PAPER: Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP AG

The Enterprise of the Future: Implications for the CIO
sponsored by IBM
WHITE PAPER: The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents".
Posted: 11 Feb 2009 | Published: 10 Feb 2009

IBM

Epicor ICE 2.0: Introducing Next-Generation Business Architecture
sponsored by Epicor Software Corporation
WHITE PAPER: Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation