eFinancial Services White Papers

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Business Value Analysis Study: Citizens Business Bank sponsored by Symantec Corporation WHITE PAPER: As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found. Posted: 09 Mar 2009 \| Published: 09 Mar 2009 TOPICS: Compliance (Systems Operations) \| Customer Data Management \| Disaster Recovery \| Email Filtering \| Information Security \| Network Monitoring \| Online Banking Services \| Security Management \| Security Threats

Simple Ways to Get the Most from Your Blade Environment sponsored by HP & Intel® WHITE PAPER: Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. Posted: 20 Dec 2008 \| Published: 19 Dec 2008 TOPICS: Best Practices \| Blade Servers \| Change Management \| Enterprise \| Financial Services \| ITIL \| ROI

Buckle Up (On the Road to IFRS) Straight Talk Book Series sponsored by Deloitte WHITE PAPER: The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map. Posted: 29 Jul 2009 \| Published: 29 Jul 2009 TOPICS: Compliance (Finance) \| Compliance Audits \| Financial Management \| Financial Reporting \| Financial Services \| Governance, Risk, Compliance (GRC) \| Information Management \| Risk Management \| Securities and Exchange Commission

Financial Giant Cuts Costs through Offshore Testing Services sponsored by Hexaware Technologies WHITE PAPER: Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates. Posted: 10 Apr 2008 \| Published: 01 Apr 2008 TOPICS: Applications Management \| Banking Industry \| Call Center Software \| Contact Center Software \| Customer Satisfaction \| Financial Industry Organizations \| Financial Services \| IT Outsourcing Services \| Offshore Outsourcing \| Testing

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007 sponsored by SAS WHITE PAPER: This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry. Posted: 10 Sep 2008 \| Published: 05 Sep 2008 TOPICS: Change Management \| ERP \| Financial Services \| Internet Security \| Performance Testing \| Risk Management

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Managing the Transition to International Financial Reporting Standards sponsored by Oracle Corporation WHITE PAPER: This white paper identifies the many challenges companies face when implementing International Financial Reporting Standards (IFRS) in corporate reporting. The Oracle solution provides the high level of analysis and transparency that companies need in today's demanding and uncertain global financial reporting environment. Posted: 05 May 2009 \| Published: 01 Jul 2008 TOPICS: Business Development \| Business Integration \| Business Intelligence \| Data Center Management \| Data Integration \| Data Management \| Data Migration \| Financial Management \| Financial Services \| Financial Systems \| International Oracle Users Group

Compliant Statement Archiving and Presentment for Financial Services sponsored by EMC Corporation WHITE PAPER: Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. Posted: 24 Sep 2008 \| Published: 24 Sep 2008 TOPICS: Compliance (Finance) \| Compliance Audits \| Content Archiving \| Customer Satisfaction \| Financial Services \| Fraud Protection \| Records Retention