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Digital transformation: bridging the paper and digital gap sponsored by TechTarget ComputerWeekly.com ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca. Posted: 08 Feb 2021 \| Published: 30 Sep 2016 TOPICS: Business Intelligence \| Business Service Management \| Business Service Providers \| IT Industry \| IT Outsourcing Services \| Print Management \| Print Management Services \| Printing Utilities \| Workflow Software

CW Innovation Awards: Sime Darby ups ante in service management sponsored by TechTarget ComputerWeekly.com EGUIDE: In this case study, learn how Sime Darby Industrial's inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement. Posted: 10 May 2021 \| Published: 10 May 2021 TOPICS: Artificial Intelligence \| Business Service Management \| Business Service Management Software \| ERP \| ERP Software \| Field Force Automation \| Manufacturing Industry

MicroScope – September 2019: Helping digital transformation sponsored by MicroScope EZINE: The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future Posted: 08 Feb 2021 \| Published: 06 Sep 2019 TOPICS: Business IT Alignment \| Business Processes \| Business Service Management \| Business Systems \| Channel Management \| Channel Management Software \| Managed Security Services \| Managed Security Services Providers \| Passwords

A Computer Weekly buyer's guide to modern enterprise resource planning sponsored by TechTarget ComputerWeekly.com EBOOK: The use of modern enterprise resource planning can make a business more agile. In this 14-page buyer's guide, Computer Weekly looks at how to best prepare for modernisation, the opportunity to build sustainably and how to unshackle your firm from unplanned upgrade needs. Posted: 19 Aug 2021 \| Published: 19 Aug 2021 TOPICS: Business Integration Software \| Business Intelligence \| Business Service Management \| ERP \| ERP Software

Presentation Transcript: Selling the CIO on Business Services sponsored by Alcatel-Lucent PRESENTATION TRANSCRIPT: This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity. Posted: 01 Oct 2008 \| Published: 01 Oct 2008 TOPICS: Business Service Management \| Desktop Management \| ERP \| Network Management \| Outsourcing \| Server Management \| Vendors

Business Service Management - ASG's Business Service Platform (BSP) sponsored by ASG Software Solutions SOFTWARE LISTING: ASG's Business Service Platform (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance. Posted: 27 Mar 2008 \| Published: 01 Mar 2008 TOPICS: Business Service Management \| Configuration Management Database \| Customer Satisfaction \| IT Infrastructure Library

The Performance Manager: Turning Information Into Higher Business Performance sponsored by IBM WHITE PAPER: Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions. Posted: 20 Jul 2009 \| Published: 14 Feb 2008 TOPICS: Business Environment \| Business Integration Software \| Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Service Management \| Business Structures \| Business Systems \| Customer Service Best Practices

Pharma's New Worldview: Transforming R&D through Emerging Markets sponsored by IBM Line of Business WHITE PAPER: This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities. Posted: 27 Feb 2008 \| Published: 01 Oct 2006 TOPICS: Business Service Management \| Markets \| Outsourcing \| Pharmaceutical Industry \| Research and Development

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Significant and Sustained: Cutting Costs While Achieving Better Performance sponsored by Accenture BROCHURE: The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Business Service Management \| IT Spending \| Knowledge Management \| Server Virtualization

BSM Reports