Communication Software Reports

ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.

Posted: 08 Feb 2021 | Published: 15 May 2017

EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

Posted: 08 Feb 2021 | Published: 04 May 2020

EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

Posted: 08 Feb 2021 | Published: 04 Sep 2020

EZINE: Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.

Posted: 31 Aug 2022 | Published: 01 Sep 2022

EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

Posted: 06 Nov 2023 | Published: 07 Nov 2023

EBOOK: As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.

Posted: 27 May 2022 | Published: 27 May 2022

EGUIDE: It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.

Posted: 05 Nov 2023 | Published: 06 Nov 2023

PRESENTATION TRANSCRIPT: This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.

Posted: 06 Mar 2009 | Published: 06 Mar 2009

EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

Posted: 19 May 2009 | Published: 31 Dec 2007

WHITE PAPER: Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing.

Posted: 03 Apr 2009 | Published: 01 Aug 2008