Customer Loyalty Reports

WHITE PAPER: The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.

Posted: 14 Jan 2009 | Published: 14 Jan 2009

WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

Posted: 06 Oct 2008 | Published: 03 Oct 2008

WHITE PAPER: This paper explains the challenges marketers face today and how innovative, next generation campaign approaches are beginning to separate the best from the rest.

Posted: 17 Sep 2008 | Published: 17 Sep 2008

WHITE PAPER: This research brief addresses 1 of the 6 key strategic issues: How to Translate Good Service into Market-Share Advantage.

Posted: 20 May 2008 | Published: 01 Jan 2007

PRODUCT LITERATURE: Effectively manage customer data quality processes, while consistently enhancing the customer experience on all fronts with a single, enterprise-wide customer data quality solution. Download now to find out how.

Posted: 18 Sep 2007 | Published: 01 Jan 2006

WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.

Posted: 16 Jan 2007 | Published: 01 Feb 2005

WHITE PAPER: A successful CRM strategy can give small and midsize businesses (SMBs) competitive advantage. This white paper presents five key steps to developing a customer-centric approach for every aspect of business.

Posted: 04 Oct 2006 | Published: 01 Oct 2006