IP-based Call Centers Reports

A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
sponsored by ServiceNow
WHITE PAPER: Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
Posted: 17 Nov 2023 | Published: 17 Nov 2023

TOPICS:  IT Management
ServiceNow

CW EMEA - March 2023: How Sweden is accelerating digitisation
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we find out how the CIO at Dutch company SHV Holdings goes about ensuring his group IT department provides the foundations for a wide variety of businesses to thrive digitally. Read the issue now.
Posted: 03 Mar 2023 | Published: 09 Mar 2023

TechTarget ComputerWeekly.com

Implementing GenAI: Use cases & challenges
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The use cases of generative AI are wide-ranging and have the potential to impact nearly all areas in business and IT. In this e-guide on generative AI, learn how to put the technology to work in business applications, DevOps and IT, as well as manage implementation challenges and risks.
Posted: 07 Feb 2024 | Published: 08 Feb 2024

TechTarget ComputerWeekly.com

Computer Weekly – 8 August 2023: How to improve developer productivity
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
Posted: 04 Aug 2023 | Published: 08 Aug 2023

TechTarget ComputerWeekly.com

2025 Media Consumption and Vendor Engagement Study APAC
sponsored by TechTarget ComputerWeekly.com
LANDING PAGE: TechTarget and Enterprise Strategy Group are conducting research to better understand the current state of content and research preferences throughout the purchase journey in organizations. We highly value your input and appreciate your time - it helps us improve our coverage for you and your peers.
Posted: 20 Dec 2024 | Published: 20 Dec 2024

TechTarget ComputerWeekly.com

Video: IT Priorities 2023 APAC
sponsored by TechTarget ComputerWeekly.com
VIDEO: Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
Posted: 30 Mar 2023 | Premiered: 30 Mar 2023

TechTarget ComputerWeekly.com

2021 UKI Media Consumption Infographic: Digital research preferences
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TechTarget ComputerWeekly.com

The Rise of the Employee Experience Platform
sponsored by ServiceNow
WHITE PAPER: This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
Posted: 30 Jan 2023 | Published: 30 Jan 2023

TOPICS:  IT Management
ServiceNow

APAC IT Priorities 2022: Pandemic Impact & Major Trends
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: In this infographic, based on research from Computer Weekly, learn the impact of the pandemic on the future of IT projects. In addition, get an overview of the major trends facing the Asia-Pacific market in 2022 such as the cloud-first trend and the move to automation.
Posted: 12 Jan 2022 | Published: 12 Jan 2022

TechTarget ComputerWeekly.com

Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow