Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
sponsored by Global Knowledge
WHITE PAPER:
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Posted: 10 Dec 2008 | Published: 01 Jan 2006
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Mission Critical Services
sponsored by Hewlett Packard Enterprise
WEBCAST:
In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management.
Posted: 01 Dec 2008 | Premiered: Nov 26, 2008
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Creating and Managing Value with IBM Tivoli Service Management Center for System z
sponsored by IBM
WHITE PAPER:
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service.
Posted: 27 Oct 2008 | Published: 27 Oct 2008
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ITIL® v3: What It Is and Why You Should Care
sponsored by Global Knowledge
WHITE PAPER:
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Posted: 14 Oct 2008 | Published: 11 Oct 2008
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The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution
sponsored by uptime software inc.
WHITE PAPER:
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision.
Posted: 28 Jul 2008 | Published: 28 Jul 2008
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Virtual Data Center eZine - Volume 3
sponsored by Virtual Data Center eZine - Volume 3
WHITE PAPER:
This third issue of the Virtual Data Center e-zine sifts through the maze of products and technologies that make up VMware's virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management
Posted: 19 Jun 2008 | Published: 01 Jun 2008
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All resources sponsored by Virtual Data Center eZine - Volume 3
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Realizing ITIL V3: Top Technologies to Drive Value
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
Posted: 18 Jun 2008 | Published: 01 Aug 2008
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Increasing Business Performance: Using Virtualization for SAP Applications on IBM System p Servers
sponsored by IBM
WHITE PAPER:
This white paper captures the experiences of six large companies running SAP applications using IBM® System p™ virtualization.
Posted: 17 Jun 2008 | Published: 16 Jun 2010
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Foglight
sponsored by Dell Software
SOFTWARE LISTING:
Foglight will correlate application performance data and events from the entire application infrastructure and point you to the true root-cause of a problem.
Posted: 10 Apr 2008 | Published: 01 Apr 2008
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Creating Network-Aware Service Management
sponsored by Microsoft
WHITE PAPER:
The integration of EMC® Smarts® and Microsoft® System Center Operations Manager 2007 delivers the capabilities IT departments need to enable network-aware service management.
Posted: 17 Jan 2008 | Published: 01 Jan 2008
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EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER:
This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007
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Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER:
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007
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Video: Move Beyond Efficiency to Deliver Value with IBM Service Management
sponsored by IBM Software Group
WEBCAST:
IBM Service Management can help IT organizations deliver service excellence, through a structured approach that can enable better governance and help manage risk, delivering business value. Watch this video to learn how you can deliver quality ...
Posted: 20 Jun 2007 | Premiered: Jun 20, 2007
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WebEx Systems Management
sponsored by WebEx Communications, Inc.
PRODUCT DEMO:
WebEx System Management allows you to protect, manage and secure your IT assets--on the premises and beyond, 24/7--from a single, integrated dashboard. Reduce IT support costs, boost IT service levels and leave compliance worries behind.
Posted: 02 Mar 2007 | Premiered: 01 Mar 2007
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Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
Posted: 09 Oct 2006 | Published: 01 Feb 2007
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