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MicroScope - January 2020: SMEs and managed services sponsored by TechTarget ComputerWeekly.com EZINE: In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now. Posted: 08 Feb 2021 \| Published: 03 Jan 2020 TOPICS: Cloud Computing \| Cloud Management \| Code Management \| Managed Security Services \| Management Service Providers \| Software Development Methodologies \| Software Development Tools \| Software Engineers

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 08 Feb 2021 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

Beyond your company boundaries sponsored by TechTarget ComputerWeekly.com RESEARCH CONTENT: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly. Posted: 08 Feb 2021 \| Published: 06 Jul 2017 TOPICS: Managed Security Services \| Managed Security Services Providers \| Management Change \| Management of Change \| Management Service Providers \| Management Training \| Managing Change

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards sponsored by Advent Software, Inc WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. Posted: 10 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Asset Management (Finance) \| Compliance (Finance) \| Compliance Best Practices \| Investments \| Management Service Providers \| Performance Testing \| Reporting Software

Shenzhen Telecom sponsored by Pitney Bowes Group 1 Software CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Posted: 01 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Billing Services \| Communications Systems \| Customer Service \| Management Service Providers \| Operational Support Systems \| Telecommunications Services

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

2020 Media Consumption Series - Why sponsored by TechTarget ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 08 Feb 2021 \| Published: 19 Oct 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

2021 UKI Media Consumption Infographic: Impact of the Pandemic on IT Purchasing sponsored by TechTarget ComputerWeekly.com EBOOK: In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal. Posted: 13 Jan 2022 \| Published: 13 Jan 2022 TOPICS: IT Departments \| IT Industry \| IT Management \| IT Services

ASEAN IT Priorities 2022: Top Observations & Trends sponsored by TechTarget ComputerWeekly.com EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022. Posted: 19 Jan 2022 \| Published: 19 Jan 2022 TOPICS: Cloud Computing \| Cloud Security \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Spending \| IT Workforce

MicroScope – July 2023: The pressure to deliver sponsored by MicroScope EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics Posted: 06 Jul 2023 \| Published: 07 Jul 2023 TOPICS: Channel Management \| Cloud Computing \| Economic Environment \| IT Best Practices \| IT Industry \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ROI

MSP Reports