Service Desk Management Reports

Four ways HP productivity tools can help increase IT availability
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to save IT admins time and effort by reducing general maintenance demands. This white paper discusses ways minimize help desk calls and simplify application deployment processes.
Posted: 25 Oct 2007 | Published: 01 Oct 2007

Hewlett Packard Enterprise

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc.
WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 17 October 2023: The Most Influential Women in UK Technology 2023
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
Posted: 16 Oct 2023 | Published: 17 Oct 2023

TechTarget ComputerWeekly.com

MicroScope – June 2023: Take a balanced approach to security
sponsored by MicroScope
EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
Posted: 01 Jun 2023 | Published: 02 Jun 2023

MicroScope

Computer Weekly – 15 August 2023: How does your salary stack up?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal our annual salary survey, comparing IT professionals' pay and attitudes to their job – how does yours stack up? The new digital chief at DWP discusses AI, data modernisation and shaking up the tech behind the benefits system. Read the issue now.
Posted: 11 Aug 2023 | Published: 15 Aug 2023

TechTarget ComputerWeekly.com

Computer Weekly Innovation Awards APAC 2024 - Nomination form
sponsored by TechTarget ComputerWeekly.com
DATA SHEET: The Computer Weekly Innovation Awards APAC 2024 will once again shine the spotlight on digital transformation projects that have delivered business impact and/or solved problems using innovative approaches. All entries will be assessed by an independent panel of judges. Download your nomination form here.
Posted: 30 Nov 2023 | Published: 01 Dec 2023

TechTarget ComputerWeekly.com

Computer Weekly 2024 salary survey
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: Computer Weekly's annual salary survey asked IT professionals around the world about their wages, perks and employment conditions – the results offer an opportunity for everyone who works in IT to compare their job situation with their peers in the UK, Europe and Asia-Pacific.
Posted: 05 Jul 2024 | Published: 05 Jul 2024

TechTarget ComputerWeekly.com

8 key characteristics of cloud computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: When it comes to building and deploying modern applications, companies rely on the cloud. From the ability to manage automation, costs, performance, compliance, and security, cloud provides flexibility that sets it apart from on-premises IT architectures. In this e-guide, explore the 8 key characteristics of cloud computing.
Posted: 07 Aug 2023 | Published: 08 Aug 2023

TechTarget ComputerWeekly.com