WHITE PAPER:
The most successful contact centers are turning to leading-edge automated feedback solutions and developing processes to incorporate feedback into daily operations.
EZINE:
Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
EZINE:
In this week's Computer Weekly, we reveal our annual UKtech50 list of the most influential people in UK IT. We talk to this year's winner, HM Revenue & Customs CIO Jacky Wright about the challenges of government IT during Brexit. And we also examine the issues around upgrading SAP's ERP system to S/4 Hana. Read the issue now.
EZINE:
In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
BOOK:
Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
EGUIDE:
Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
EBOOK:
In this 14-page buyer's guide, Computer Weekly looks at their expanding variety, how they create organisational structure and what they have to offer in terms of security.
EGUIDE:
The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
