In this week's Computer Weekly, we find out how organisations are using an API-based approach to software development to boost digital initiatives. We examine the potential pitfalls in using cloud storage. And we talk to the Department for Work and Pensions about its four-year project to move from outsourced IT to the cloud. Read the issue now.
In this week's Computer Weekly, as adoption of containers grows rapidly, we look at the choices and potential benefits of the technology, the efforts being made to secure internet of things devices and how the latest Brexit plans will affect the UK tech sector. Read the issue now.
Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
This comprehensive guide walks through the essential steps to set up an effective HR function, from defining your business objectives to establishing policies and performance management. Download the e-book to learn how to build a people-focused strategy that supports your company's growth.
Blockchain is all the rage, although the technology is so much more than just about bitcoin and cryptocurrencies. In this issue of CW ASEAN, we examine how blockchain is being applied in cyber security, and whether the technology is really as secure as claimed by its proponents. Read the issue now.
CCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.
Robotic process automation is making its business value known in a variety of ways. In this 15-page buyer's guide, Computer Weekly looks at how how the market is ever-evolving, the security risks to guard against, and how RPA can spearhead a firm's digital transformation
The Netherlands is seen as a pioneering country which often takes different approaches to solving problems. It is a small country with limited resources and often finds itself using innovative methods to keep up.
In this week's Computer Weekly, on the 50th anniversary of the Moon landings we look at the influence Apollo 11 had on modern hardware and software. Our latest buyer's guide examines data protection. And we find out how retailers with physical stores are using technology to respond to the rise of online shopping. Read the issue now.
In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.
