Case Studies, Whitepapers, Webinars and Product Information sponsored by IBM

All Research Sponsored By:IBM

Managing 21st Century Business and Technology Innovation: Core Banking Transformation with System z WHITE PAPER: This paper provides practical insights into global best practices and the strategic benefits of core banking transformation through the lens of the CEO, COO and CIO. Posted: 14 May 2008 \| Published: 01 Oct 2007 TOPICS: Banking Industry \| Best Practices \| Globalization \| UNIX \| Virtualization

The New Information Agenda: Do You Have One? WHITE PAPER: This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. Posted: 14 May 2008 \| Published: 01 Jan 2008 TOPICS: Business Strategy \| CRM \| Email \| ERP \| Governance \| Middleware \| Security \| SOA \| Web Services

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers WHITE PAPER: This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments. Posted: 14 May 2008 \| Published: 01 Jan 2007 TOPICS: Customers \| Demographic Profiles \| Internet \| Market Segments \| Market Trends \| Marketing Information Systems \| Shopping Cart Software \| Web Site Design

IT Optimization as a Source of Sustainable Competitive Advantage WHITE PAPER: This white paper highlights the costs of IT asset proliferation and the advantages of the IBM view of IT optimization as a strategic, ongoing process. Posted: 14 May 2008 \| Published: 01 Oct 2007 TOPICS: Business Continuity Planning \| Business Development \| Business Management \| Business Performance Management \| Business Strategy \| Competition \| IT Infrastructure

Mastering Carbon Management: Balancing Trade-offs to Optimize Supply Chain Efficiencies WHITE PAPER: Taking into account traditional concerns about quality, service and cost, a comprehensive carbon-management strategy can build a base for sustaining growth -- enabling companies to maintain competitive differentiation. Posted: 14 May 2008 \| Published: 01 Feb 2008 TOPICS: Business Intelligence \| Data Centers \| Network Performance \| Supply Chain Management \| Warehouse Management

A Day in a Low Carbon Life: What Might It Be like to Lead a Business in 2012? WHITE PAPER: This entertaining paper describes a day in the life of a fictional Chief Executive Officer, preparing to face market analysts in 2012. Posted: 14 May 2008 \| Published: 01 May 2008 TOPICS: Business Intelligence \| Collaboration \| Data Centres \| ERP \| Financial Reporting \| Financial Services \| Software \| Systems Management

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation WHITE PAPER: The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. Posted: 14 May 2008 \| Published: 01 Jan 2008 TOPICS: Business Intelligence \| Customer Service \| Global Economy \| Globalization \| Governance \| Outsourcing

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. Posted: 14 May 2008 \| Published: 01 Oct 2007 TOPICS: Collaboration \| Legacy Systems \| Quality Control \| Telecom Industry \| Unified Messaging \| Unified Messaging Systems \| VoIP

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. Posted: 14 May 2008 \| Published: 01 Sep 2007 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service Best Practices \| Data Centers \| Demographic Profiles \| Food and Beverage Industry \| Retail Channels \| Retail Trade Industry \| Supply Chains

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing WHITE PAPER: This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. Posted: 14 May 2008 \| Published: 01 Jan 2007 TOPICS: Business Intelligence \| Customer Data Management \| Customer Information Management \| Customer Service \| Customers \| ERP

Keeping Your Data Center Cool - There Is Another Way WHITE PAPER: This white paper helps you to understand what's happening in an overheated system and to see if yours is at risk and also explains how the IBM Rear Door Heat exchanger helps to dramatically reduce data center power consumption. Posted: 12 May 2008 \| Published: 10 May 2008 TOPICS: Data Centers

IBM pureXML for SOA: Unlocking the Business Value of Information WHITE PAPER: XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system. Posted: 09 May 2008 \| Published: 01 Jun 2007 TOPICS: Business Process Management \| CRM \| Service Oriented Architecture \| XML

Master Data Management: Effective Data Governance WHITE PAPER: This white paper will describe how engaging in a master data management (MDM) project enables effective governance of data-specifically master data-and achieves maturity in key categories of the IBM Data Governance Maturity Model. Posted: 09 May 2008 \| Published: 01 Nov 2007 TOPICS: Business Processes \| Customer Data Integration \| Master Data Management \| Service Oriented Architecture

The New Information Agenda - Do You Have One? WHITE PAPER: The cost and complexity of managing increasing volumes of data and content, combined with the need to provide trusted information to every user for every transaction, is driving CIOs to rethink their approach to information delivery. Posted: 09 May 2008 \| Published: 01 Jan 2008 TOPICS: Business Strategy \| Data Quality \| Master Data Management \| Risk Management \| Service Oriented Architecture \| Systems Management \| Systems Management Services

The Art of the Possible: Rapidly Deploying Cost-Effective Energy-Efficient Data Centers WHITE PAPER: In this white paper, IBM® reveals the next generation data center: scalable, modular data centers (SMDC). Posted: 08 May 2008 \| Published: 01 Feb 2008 TOPICS: Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Power Management \| Data Centers \| Deployment \| IT Infrastructure \| Server Consolidation \| Server Virtualization

Leveraging Information for Innovation and Competitive Advantage WHITE PAPER: This paper by Hurwitz & Associates provides an overview of what is required to create an environment that leverages information dynamically in your enterprise. Posted: 23 Apr 2008 \| Published: 01 Jan 2007 TOPICS: Content Management Systems \| CRM \| Databases \| ERP Application \| SCM \| Security Systems

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance WHITE PAPER: This paper explains how to excel at customer service using the best tools for the task. Posted: 17 Mar 2008 \| Published: 01 Jul 2007 TOPICS: Customer Service \| Email \| Enterprise Content Management Solutions \| Insurance \| Self-Service

Choosing the Right Enterprise Report-Management System for Your Enterprise, Buyer's Guide: Purchasing Criteria WHITE PAPER: Download this buyer's guide to learn what you need from an enterprise report management solution. Posted: 17 Mar 2008 \| Published: 01 Jun 2007 TOPICS: Customer Service \| ERM \| Productivity \| Return On Investment

Case Management: Transformational Process Management in Government WHITE PAPER: IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system. Posted: 17 Mar 2008 \| Published: 01 Jul 2007 TOPICS: Business Process Management \| Enterprise Content Management \| Integration \| Process Management \| Productivity

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise SOFTWARE LISTING: IBM's Optim™ Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Posted: 14 Mar 2008 \| Published: 13 Mar 2008 TOPICS: Archiving \| Business Performance Management \| Content Archiving \| Content Archiving Software \| Content Management \| CRM Analytics \| Customer Service \| Data Classification \| Financial Reporting \| Knowledge Management \| Oracle (Product) \| PeopleSoft (Product)

Optim Data Privacy Solution SOFTWARE LISTING: The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. Posted: 14 Mar 2008 \| Published: 13 Mar 2008 TOPICS: Corporate Governance \| CRM Analytics \| Data Management \| Data Privacy \| Data Security \| Database Administration \| Database Security \| Enterprise Data Management \| Fraud Protection \| Privacy \| Regulatory Compliance \| Secure Content Management

The importance of security assessments WHITE PAPER: This white paper helps you understand the variety of security assessment options that are available and provides the criteria for selecting a vendor that can help you meet your company?s security requirements. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Database Security \| Information Security \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Penetration Testing \| Physical Security \| Risk Assessment \| Security Infrastructure \| Vulnerability Assessments

Drive business value with innovation for security defense WHITE PAPER: This white paper details an integrated approach to security that can help your company address security threats while supporting compliance and protecting data, Internet-based systems, physical environments and applications. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Access Control \| Application Security \| Internet Security \| Intrusion Detection \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Physical Security \| Risk Assessment \| Security Threats \| Vulnerability Assessments

Patterns for REST Services with WebSphere DataPower SOA Appliances WHITE PAPER: This white paper explores how to better implement an SOA based on the REST architecture through the use of SOA appliances. Posted: 03 Dec 2007 \| Published: 01 Dec 2007 TOPICS: Gateways (Hardware) \| Network Appliances \| SOA \| Software Development Methodologies \| Software Development Tools \| XML \| XML Publishing

Advances in Data Warehouse Performance WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs. Posted: 28 Nov 2007 \| Published: 01 May 2007 TOPICS: Business Intelligence \| Clustering \| Data Storage \| Data Warehouses \| Database Management \| Database Performance Management \| DB2 \| IT Spending \| Logical Partitions \| Query Tools \| Self-Service Applications Software \| Server Management