VIDEO:
Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
VIDEO:
In this video, Computer Weekly's editor-in-chief, Bryan Glick, talks us through the key areas that IT managers in the UK are planning on spending their budgets on. Results and statistics are taken from Computer Weekly's 2018 IT Priorities survey in which over 250 IT decision makers took part.
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
VIDEO:
While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.
WEBCAST:
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
VIDEO:
Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.
WEBCAST:
With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.
