Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
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Generative AI – Is there a future for the generative telco
sponsored by AWS
WEBCAST:
In this webinar with Mobile World Live, you will hear about the latest developments in generative AI and Machine Learning, its impact on communication service providers, and how to enable better customer experiences and deepen insights into your operations. Tune in now to learn more.
Posted: 30 May 2024 | Premiered: May 30, 2024
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Healthcare ransomware: Strategies for payers and providers
sponsored by Pure Storage
WEBCAST:
Leading healthcare payers and providers are moving forward on a digital agenda that spans from omnichannel consumer services to improved patient care. Join this webinar to learn about a three-phase approach to data protection that improves detection of possible attacks and accelerates recovery.
Posted: 23 Aug 2024 | Premiered: Aug 23, 2024
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DWP IR35 bill, women in tech – Computer Weekly Downtime Upload podcast
sponsored by TechTarget ComputerWeekly.com
PODCAST:
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.
Posted: 09 Sep 2021 | Premiered: Sep 9, 2021
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Connected World: Unveiling the Latest in Small Business Connectivity
sponsored by T-Mobile for Business
WEBCAST:
Traditional broadband can limit your business’s potential. Don’t let obsolete functions and outdated features hold you back. In this webcast, experts from CIO Marketing Services, T-Mobile for Business, and IDC Research, come together to discuss the importance of connectivity for modern businesses. Watch now to learn more.
Posted: 11 Jul 2024 | Premiered: Jul 12, 2024
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Digital Acceleration Strategies for Success in Healthcare
sponsored by Talkdesk
VIDEO:
Digital technologies have completely changed how consumers access healthcare, and this was only compounded by the pandemic. Now, consumers have almost unlimited choices when it comes to patient care and how they interact with providers. While these advancements are great, they are not without major challenges. Watch this video to learn about them.
Posted: 21 Jun 2024 | Premiered: 21 Jun 2024
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AllCloud - AWS - Managed Services
sponsored by AllCloud
VIDEO:
For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.
Posted: 01 Jun 2023 | Premiered: 01 Jun 2023
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Amazon Web Services Video
sponsored by Amazon Web Services
WEBCAST:
Today, AI is transforming industries as organizations leverage the technology to future-proof their medical workforces. But, what exactly are the benefits of AI in a medical setting? What are hospitals doing to successfully implement these solutions and how is it changing operations at a pediatric level? Tune into this webinar to learn more.
Posted: 12 Nov 2024 | Premiered: Nov 12, 2024
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Cybersecurity standards in action: NIST and Nokia’s guide for telcos
sponsored by NOKIA
WEBCAST:
In today’s ever-evolving cybersecurity landscape, standards and regulations are necessary to keep everything from falling apart. But what exactly do these standards do, especially in the communication service industry? Tune into this webinar to learn more.
Posted: 03 Oct 2024 | Premiered: Oct 3, 2024
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Build an Android app using the MobileData cloud service
sponsored by IBM
WEBCAST:
Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.
Posted: 08 Feb 2021 | Premiered: Nov 21, 2014
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Customer Service Insights in the GenAI Era
sponsored by ServiceNow
WEBCAST:
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
Posted: 16 May 2024 | Premiered: Apr 16, 2024
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How Christensen drives better customer experience with Hughes Managed Services
sponsored by Hughes Network Systems
VIDEO:
Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.
Posted: 14 Aug 2024 | Premiered: 14 Aug 2024
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IDC Video: Workspace Redesign Extends Well Beyond the Walls of the Office
sponsored by Shure Inc
WEBCAST:
In order to run an effective hybrid workspace, you must have effective technology. So, for organizations that struggle to enable successful collaboration and communication, what steps should be taken to ensure improved experiences for everyone, no matter where they work? Tune into this webinar to learn more.
Posted: 20 Dec 2023 | Premiered: Dec 20, 2023
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ENABLING THE MODERN WORKPLACE THROUGH AUDIO BY IDC
sponsored by Shure Inc
WEBCAST:
Hybrid work has become critical for many organizations and the functionality of their teams. However, achieving a flawless hybrid office environment can be difficult and most are still struggling to meet necessary standards. Tune into this video to discover more.
Posted: 03 Jan 2024 | Premiered: Jan 3, 2024
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How iFood tracks and resolves major incidents faster
sponsored by Atlassian
WEBCAST:
iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual. In this webinar, learn how iFood used Jira Service Management to transform their operations.
Posted: 23 Sep 2024 | Premiered: Aug 16, 2024
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Introduction to Prompt Engineering
sponsored by Amazon Web Services
WEBCAST:
“Prompt engineering,” explains GDR Tech Lead at Amazon Web Services, Dash Williams, “is a new and important field for optimizing how we apply, develop and understand language models – especially large language models.” For a 101 lesson on prompt engineering, watch this 35-minute webcast.
Posted: 25 Sep 2024 | Premiered: Sep 25, 2024
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Scheidt & Bachmann Achieves Operational Excellence With ServiceNow
sponsored by ServiceNow
VIDEO:
Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.
Posted: 13 Apr 2024 | Premiered: 13 Apr 2024
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ControlMap - The Cybersecurity Compliance and vCSO Operations Opportunities for MSPs
sponsored by Scalepad Software
WEBCAST:
Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.
Posted: 03 May 2024 | Premiered: May 3, 2024
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Cisco Protects the Bridge to the Possible by Holistically Securing Human and Non-human Identities
sponsored by CyberArk
VIDEO:
Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.
Posted: 01 Jun 2024 | Premiered: 21 Aug 2024
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Building an Android App using MobileData Cloud
sponsored by IBM
WEBCAST:
Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.
Posted: 08 Feb 2021 | Premiered: Nov 24, 2014
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Unlock Savings on VMware Support: Your Alternative Guide
sponsored by Park Place
WEBCAST:
As the cloud computing and virtualization landscape continues to get more complicated, organizations are looking for new tools and platforms that they can leverage without increasing their costs and ensuring the same level of service quality. Tune into this webinar to learn more.
Posted: 11 Oct 2024 | Premiered: Oct 11, 2024
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AI and AP The Changes, Challenges and Opportunities
sponsored by Oversight Systems
WEBCAST:
As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.
Posted: 04 Oct 2023 | Premiered: Oct 5, 2023
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Safeguarding Healthcare Payers Against Ransomware
sponsored by Pure Storage
WEBCAST:
While under constant threat from attempted ransomware attacks, healthcare payers hold the crucial responsibility of maintaining 24×7 system uptime to manage member inquiries, claims processing, and provider interactions. Join experts to learn how you can keep systems and data defendable, resilient, and recoverable.
Posted: 27 Aug 2024 | Premiered: Aug 27, 2024
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CX Virtual Summit: Customer First AI-Powered Experiences
sponsored by ServiceNow
WEBCAST:
To keep up with digital transformation, many organizations have started to integrate Gen AI and other automation tech for improved efficiency, productivity, and satisfaction. However, many are still hesitant to lean into these tools. Tune into this webinar to learn more.
Posted: 27 Sep 2024 | Premiered: Sep 27, 2024
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Helping Healthcare Organizations Be Resilient to Disasters & Ransomware
sponsored by AWS Healthcare
WEBCAST:
Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.
Posted: 30 Nov 2022 | Premiered: May 5, 2022
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