Customer Self Support Multimedia

WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.

Posted: 08 Feb 2021 | Premiered: Jun 1, 2020

WEBCAST: More than half of B2B brands say they rely on purchase intent data, yet research suggests most marketers lack access to the people actually exhibiting intent. Watch this video to see how TechTarget’s publisher-based model provides access to the active, opted-in prospects you need to hit your KPIs and grow your business.

Posted: 08 Feb 2021 | Premiered: Apr 9, 2020

WEBCAST: Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.

Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.

Posted: 08 Feb 2021 | Premiered: Feb 19, 2020

WEBCAST: This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives.

Posted: 04 Oct 2007 | Premiered: Aug 1, 2007

WEBCAST: This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application.

Posted: 01 Aug 2007 | Premiered: Aug 16, 2007, 13:00 EDT (17:00 GMT)

WEBCAST: Get a first-hand view of how SAP solutions can help you improve your organization's business processes for transportation management, logistics, and warehouse management. SAP's advanced solutions deliver the functionalities you need...

Posted: 04 Feb 2008 | Premiered: Nov 13, 2007

WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.

Posted: 18 Feb 2008 | Premiered: Feb 18, 2008

WEBCAST: This webcast, featuring Intel and Virtual Iron, explores the key drivers and enabling technologies behind server virtualization. Best practices for supporting virtualized workloads in production environments will also be discussed.

Posted: 10 Mar 2008 | Premiered: Mar 1, 2008

VIDEO: Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.

Posted: 16 Aug 2021 | Premiered: 16 Aug 2021

WEBCAST: The SAP ECC end of mainstream support deadline is fast approaching, with many customers unaware of the 2025 cutoff. Learn about your options to extend the life of your ERP investment and avoid costly migrations by tuning into this webinar.

Posted: 23 Aug 2024 | Premiered: Aug 23, 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: The shift-left mindset empowers users to prevent issues before they reach the higher tiers of support. In this webcast, TSA’s John Ragsdale, Coveo’s Bonnie Chase, and Coveo’s Leblanc, come together to discuss how shift left strategy allows organizations to improve customer experience. Watch now to learn more.

Posted: 07 Aug 2024 | Premiered: Aug 7, 2024

WEBCAST: The digital transformation has greatly reduced the number of relationships that are formed throughout a business interaction. After-sales support provides a means of delivering experiences and relationships that customers crave. Watch this keynote webinar to learn more about after-sales support.

Posted: 06 Dec 2023 | Premiered: Dec 6, 2023

VIDEO: Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.

Posted: 19 Jun 2024 | Premiered: 19 Jun 2024

VIDEO: In this video, discover how you can empower your aftersales team to provide end-to-end support that will delight customers now and in the future with TeamViewer.

Posted: 03 May 2024 | Premiered: 03 May 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

WEBCAST: With it being reported that less than 20% of today’s SAP customers have completed their S/4HANA transformation journey, it has become critical for organizations to streamline their operations in order to keep up and meet the deadline. However, doing this is easier said than done. Tune into this webinar to learn more.

Posted: 23 Jul 2024 | Premiered: Jul 23, 2024

VIDEO: In this brief video, learn how CHG Healthcare – a US-based healthcare staffing agency with an industry-leading database of 700,000 providers – partnered with Rimini Street in order to expand their technology stack and improve experiences for their employees.

Posted: 27 Aug 2024 | Premiered: 27 Aug 2024

WEBCAST: Search engines are a critical element of the modern world. Can generative AI and generative answering present the next step in its evolution? This webcast explores the key differences between orthodox search engines and generative answering. Watch now to find out more.

Posted: 09 Aug 2024 | Premiered: Aug 9, 2024

WEBCAST: Organizations know the importance of digital modernization, but a current state of increased IT complexity, rising costs, and an ongoing skills shortage, large projects can be risky without the right help. Moving your apps to a SaaS delivery model is the way to go, but with managed services it can be even easier. Watch this video to learn more.

Posted: 14 Jul 2023 | Premiered: Jul 14, 2023

WEBCAST: The rise of open source software was fast and furious. But along the way, the challenges and hard truths with OSS have begun to raise their ugly heads. So, what’s a company to do? Join CyberArk to demo potential solutions like SaaS and recommended actions to protect your enterprise as OSS continues to evolve.

Posted: 20 Sep 2024 | Premiered: Sep 21, 2024

WEBCAST: See how you can seamlessly deploy Cohere's large language models (LLMs) at scale on Amazon Web Services (AWS) to perform repetitive tasks, such as copywriting and text summarization, with greater accuracy and speed.

Posted: 26 Jun 2024 | Premiered: Jun 18, 2024