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Altiris solutions and PCs with Intel® vPro technology allow IT organizations to perform faster, more automated, and more specifically defined configuration and management tasks in a network environment.
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While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.
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To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
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In healthcare, quality benchmarking data can come with a number of challenges, including that it may not apply to certain lines of business. To learn about those issues and how to address them, and to find out what constitutes top-tier benchmarking data, watch this webcast featuring subject-matter experts from Inovalon.
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With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.
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AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.
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Remaining on pace with compliance is ever more critical, as data breaches are up 68% YoY across industries, with MSPs that support highly regulated industries increasingly vulnerable. Tune in to overcome 3 common challenges and ascertain 4 ways to kick-start compliance with ControlMap.
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In this webinar with Mobile World Live, you will hear about the latest developments in generative AI and Machine Learning, its impact on communication service providers, and how to enable better customer experiences and deepen insights into your operations. Tune in now to learn more.