Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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Understanding Private IP/MPLS-based Networks
sponsored by Fluke Networks
WEBCAST:
Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.
Posted: 28 Mar 2007 | Premiered: Mar 27, 2007
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EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
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AllCloud - AWS - Managed Services
sponsored by AllCloud
VIDEO:
For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.
Posted: 01 Jun 2023 | Premiered: 01 Jun 2023
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Reimagine Service with Accenture Salesforce and AWS
sponsored by Accenture
VIDEO:
What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.
Posted: 25 Jun 2024 | Premiered: 25 Jun 2024
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Service Operations powered with AI
sponsored by ServiceNow
VIDEO:
When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help
Posted: 08 Feb 2024 | Premiered: 08 Feb 2024
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Hitachi Automated Shop Promo
sponsored by Hitachi Vantara Corporation
VIDEO:
Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.
Posted: 16 Aug 2021 | Premiered: 16 Aug 2021
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Endace Video 17
sponsored by Endace
WEBCAST:
In this webcast, Vectra AI’s Technical Director joins Endace’s Michael Morris in a conversation about SOC modernization. They discuss the trend’s causes, the core principles of a successful modernization strategy, and more.
Posted: 18 Mar 2023 | Premiered: Mar 18, 2023
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Service Blocks Explained for Business Leaders
sponsored by Rackspace Technology
VIDEO:
How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.
Posted: 11 Sep 2019 | Premiered: 06 Jun 2019
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How Christensen drives better customer experience with Hughes Managed Services
sponsored by Hughes Network Systems
VIDEO:
Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.
Posted: 03 Dec 2024 | Premiered: 14 Aug 2024
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How Christensen drives better customer experience with Hughes Managed Services
sponsored by Hughes Network Systems
VIDEO:
Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.
Posted: 14 Aug 2024 | Premiered: 14 Aug 2024
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Build an Android app using the MobileData cloud service
sponsored by IBM
WEBCAST:
Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.
Posted: 08 Feb 2021 | Premiered: Nov 21, 2014
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Customer Service Insights in the GenAI Era
sponsored by ServiceNow
WEBCAST:
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
Posted: 16 May 2024 | Premiered: Apr 16, 2024
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IT Priorities 2018 - What's happening in storage and cloud?
sponsored by TechTarget ComputerWeekly.com
VIDEO:
In this video, Computer Weekly's editor-in-chief, Bryan Glick, explains what is happening in storage and cloud according to our 2018 IT Priorities survey, taken by over 250 IT decision makers and managers.
Posted: 08 Feb 2021 | Premiered: 02 May 2018
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Unleash the Power of AI to Elevate CX
sponsored by Talkdesk
VIDEO:
Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.
Posted: 19 Jun 2024 | Premiered: 19 Jun 2024
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Scheidt & Bachmann Achieves Operational Excellence With ServiceNow
sponsored by ServiceNow
VIDEO:
Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.
Posted: 13 Apr 2024 | Premiered: 13 Apr 2024
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FinOps: How efficiently manage reserve commitments
sponsored by Spot by NetApp
VIDEO:
As today’s businesses continue to turn to the cloud to improve the efficiency of their operations, many are facing the real challenges of managing the costs of these solutions and services effectively. Tune into this short video to learn more.
Posted: 12 Dec 2024 | Premiered: 12 Dec 2024
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Utimaco Explainer Movie
sponsored by Utimaco
VIDEO:
This brief explainer video breaks down Utimaco’s approach to security, highlighting the strategy and philosophy behind their approach, and how they help secure organizations with on-premises and as-a-service solutions. Watch the full explainer now to learn more.
Posted: 13 Sep 2024 | Premiered: 14 Sep 2024
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Building an Android App using MobileData Cloud
sponsored by IBM
WEBCAST:
Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.
Posted: 08 Feb 2021 | Premiered: Nov 24, 2014
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CX Day in the Life
sponsored by ServiceNow
VIDEO:
Find out you can deliver seamless customer experiences while reducing costs in this short video, where ServiceNow walks you through a day in the life of a member of a successful CX team.
Posted: 09 Mar 2024 | Premiered: 09 Mar 2024
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Cloud Migration on AWS
sponsored by AllCloud
VIDEO:
Organizations are shifting to managed cloud services for reduced complexity, pay-per-use models, and simplified maintenance. In this 2-minute video, discover the benefits of a cloud migration partner working in tandem with your IT team to ensure a smooth, efficient cloud transition. Watch here.
Posted: 01 Mar 2022 | Premiered: 02 Mar 2022
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Putting People First
sponsored by ServiceNow
VIDEO:
While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.
Posted: 18 Apr 2024 | Premiered: 18 Apr 2024
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Arpit Mehta On IV Compounding Service
sponsored by Omnicell
VIDEO:
Allegheny General Hospital was struggling with medical shortages during the pandemic and decided they needed to compound IV medication on their own. Omnicell served as the perfect partner to help them gain control over their inventory and reduce their reliance on external sources. Learn more about the partnership in this case study.
Posted: 01 Nov 2024 | Premiered: 01 Nov 2024
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Tackling the Challenges of Flexible Work Models: How to Enable Business Growth with DEX Solutions
sponsored by HP
WEBCAST:
Explore how to enable business growth with digital employee experience (DEX) solutions that address the challenges of flexible work models. Download the video to learn more.
Posted: 11 Dec 2024 | Premiered: Dec 7, 2024
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All resources sponsored by HP
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IV Compounding Service at Allegheny Health Network
sponsored by Omnicell
VIDEO:
Combining advanced robotics with expert services, Omnicell’s IV Compounding Service has been a game-changer for Allegheny General Hospital. Hear from Director of Pharmacy, Dr. Arpit Mehta, as he discusses how the partnership with Omnicell has helped blaze a new trail in pharmacy automation.
Posted: 04 Nov 2024 | Premiered: 04 Nov 2024
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Cisco Protects the Bridge to the Possible by Holistically Securing Human and Non-human Identities
sponsored by CyberArk
VIDEO:
Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.
Posted: 01 Jun 2024 | Premiered: 21 Aug 2024
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Boundless Working: A Webinar with Forrester
sponsored by Vodafone
VIDEO:
As organizations continue to reimagine their businesses to keep up with expectations, many are seeking new ways that they can redefine their objectives for boundless working. However, to achieve this, it’s critical that companies focus on transforming their technology, processes, and culture. Tune into this webinar to learn more.
Posted: 02 Feb 2024 | Premiered: 02 Feb 2024
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