CRM Analytics White Papers

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An Introduction to ABM Scoring sponsored by Informa TechTarget WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring. Posted: 08 Feb 2021 \| Published: 19 Jul 2019 TOPICS: CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Support Software \| Lead Generation \| Lead Management \| Marketing \| Sales \| Sales and Marketing Software

Let Customer Feedback Do the Driving sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER: As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. Posted: 07 May 2009 \| Published: 31 May 2007 TOPICS: CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service

Social CRM Comes of Age sponsored by Oracle Corporation WHITE PAPER: Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. Posted: 01 Apr 2009 \| Published: 01 Apr 2009 TOPICS: Collaboration \| CRM \| CRM Analytics \| Customer Service \| Customer Service Best Practices \| Oracle (Product) \| Social Networking

5 Best Practices for Telling Great Stories with Data sponsored by Tableau Software WHITE PAPER: Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. Posted: 20 Feb 2008 \| Published: 01 Feb 2008 TOPICS: Best Practices \| CRM Analytics \| Customer Satisfaction \| Data Management \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software \| Social Networking

Siebel CRM On Demand: Best Practices for Pipeline Management sponsored by Oracle Corporation WHITE PAPER: This white paper discusses common factors that impact the ability to effectively manage the sales pipeline and details processes and best practices that can help companies overcome sales challenges and establish a critical competitive advantage. Posted: 06 Mar 2007 \| Published: 01 Jan 2007 TOPICS: Business Performance Management \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| Dashboards \| Sales and Marketing Software \| Sales Channels \| Sales Force Automation