IT Best Practices White Papers

WHITE PAPER: This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.

Posted: 07 Jul 2009 | Published: 07 Jul 2009

WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

Posted: 18 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”

Posted: 17 Jun 2009 | Published: 15 Jun 2009

WHITE PAPER: Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.

Posted: 20 Apr 2009 | Published: 20 Apr 2009

WHITE PAPER: The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall.

Posted: 03 Apr 2009 | Published: 03 Apr 2009

WHITE PAPER: This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.

Posted: 03 Apr 2009 | Published: 01 Mar 2009

WHITE PAPER: Financing information technology hardware is an accepted way of doing business. Clients are discovering the benefits of financing software and services and are making financing of software and services one of the fastest-growing segments of the IT financing industry. This paper explains the importance of aligning financing with IT transformation.

Posted: 18 Feb 2009 | Published: 18 Feb 2009

WHITE PAPER: This paper examines how Power Save helps companies meet their environmental objectives. It uses intelligent energy management to ensure workstations are available when system resources are required, while conserving power during downtimes.

Posted: 07 Aug 2008 | Published: 08 Apr 2008

WHITE PAPER: Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.

Posted: 01 Aug 2008 | Published: 01 Aug 2008

WHITE PAPER: Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.

Posted: 24 Mar 2008 | Published: 01 Nov 2007

WHITE PAPER: While all CIOs understand the importance leveraging technology, most of the organizations they serve do not fully use technology to drive growth and innovation. Learn how to become more of a business leader and change partner in your organization.

Posted: 15 Nov 2007 | Published: 01 May 2007

WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.

Posted: 08 Oct 2007 | Published: 01 Sep 2007

WHITE PAPER: Enterprise portals involve governance issues that when ignored can lead to an unsuccessful implementation. Read this paper to learn about a holistic approach to defining and implementing an effective governance model for portals in your organization.

Posted: 17 Sep 2007 | Published: 01 Sep 2006

WHITE PAPER: In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."

Posted: 16 Aug 2007 | Published: 01 May 2007

WHITE PAPER: Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.

Posted: 21 Jun 2007 | Published: 01 Jan 2006

WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.

Posted: 14 Mar 2007 | Published: 01 Mar 2007

WHITE PAPER: Unauthorized change is the most significant threat to an IT organization's ability to improve availability, security and compliance. That's why thousands of organizations worldwide use Tripwire® Enterprise as their configuration audit and control sol

Posted: 01 Mar 2007 | Published: 01 Feb 2007

WHITE PAPER: Pressure is increasing to better manage supply chains to improve customer service, lower product costs and increase business process efficiency. Read this paper to learn about best practices for improving an organization's supply chain proces...

Posted: 10 Nov 2006 | Published: 01 May 2006

WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.

Posted: 18 Oct 2006 | Published: 01 Mar 2006

WHITE PAPER: Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.

Posted: 13 Dec 2004 | Published: 01 Dec 2004