IT End Users White Papers

WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.

Posted: 19 Jun 2009 | Published: 10 Jun 2009

WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.

Posted: 16 Jan 2007 | Published: 01 Aug 2006

WHITE PAPER: This paper provides an overview of how teleworking helps meet today's productivity demands. It discusses additional network security risks that anywhere access can create, and how SonicWALL addresses these concerns while offering additional benefits.

Posted: 23 Jan 2008 | Published: 22 Jan 2008

WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.

Posted: 25 Sep 2008 | Published: 25 Sep 2008

WHITE PAPER: Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.

Posted: 21 Aug 2008 | Published: 15 Aug 2008

WHITE PAPER: This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.

Posted: 18 Jan 2008 | Published: 01 Jan 2007

WHITE PAPER: Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.

Posted: 30 Oct 2008 | Published: 29 Aug 2008

EGUIDE: IT has been looking at how desktop computing can enable employees to become more productive by using new forms of collaboration and enterprise social media platforms. Here are Computer Weekly's top 10 end-user computing stories of 2019.

Posted: 08 Feb 2021 | Published: 24 Dec 2019

EGUIDE: Nutanix's hyperconverged infrastructure simplifies end-user computing (EUC) deployments, delivering excellent user experience at scale, faster provisioning, and improved efficiency. Explore Nutanix's flexible EUC solutions, including on-premises, cloud, and hybrid options, in this comprehensive e-book.

Posted: 07 Feb 2025 | Published: 07 Feb 2025

CASE STUDY: Nestlé UK improved IT support for 10,000 customers using RightAnswers Knowledge Management. The solution reduced service tickets, enabled 80% first-level resolution, and empowered 5,000 monthly users with self-service. Read the case study to learn how to achieve these outcomes for your company.

Posted: 09 Mar 2025 | Published: 10 Mar 2025

EGUIDE: While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.

Posted: 15 Mar 2021 | Published: 19 Feb 2021

ANALYST REPORT: Forrester recently identified the leading end-user experience management (EUEM) solutions. In this report, you’ll find out how Lakeside Software's comprehensive data and AI-powered analytics can provide complete visibility to proactively manage the digital employee experience. Read the full Forrester Wave report now to learn more.

Posted: 21 Feb 2025 | Published: 26 Feb 2025

CASE STUDY: Discover in this case study how Service Express’s Secure Hybrid Cloud allows Fintech customers to expand financial and payment solutions to their end users, and take financial IT to the next level.

Posted: 28 Feb 2023 | Published: 28 Feb 2023

WHITE PAPER: Increasing security vulnerabilities, Windows 11 upgrades, and emerging technologies like artificial intelligence are all affecting end-user device strategy at the same time, making it more challenging than ever to keep up with the pace of change.

Posted: 17 Jan 2025 | Published: 17 Jan 2025

WHITE PAPER: Increasing security vulnerabilities, Windows 11 upgrades, and emerging technologies like artificial intelligence are all affecting end-user device strategy at the same time, making it more challenging than ever to keep up with the pace of change.

Posted: 29 Jan 2025 | Published: 07 Jan 2025

PRODUCT OVERVIEW: Dell Technologies offers a comprehensive portfolio of intelligent solutions that delight end-users, simplify IT, and advance sustainability. Learn more about Dell Technologies solutions powered by Intel vPro® platform, Built for Business.

Posted: 26 Feb 2025 | Published: 21 Feb 2025

PRODUCT OVERVIEW: Dell Technologies offers a comprehensive portfolio of intelligent solutions that delight end-users, simplify IT, and advance sustainability. Learn more about Dell Technologies solutions powered by Intel vPro® platform, Built for Business.

Posted: 13 Mar 2025 | Published: 13 Mar 2025

PRODUCT OVERVIEW: Dell Technologies offers a comprehensive portfolio of intelligent solutions that delight end-users, simplify IT, and advance sustainability. Learn more about Dell Technologies solutions powered by Intel vPro® platform, Built for Business.

Posted: 21 Feb 2025 | Published: 21 Feb 2025

BUYER'S GUIDE: What is an enterprise browser? In essence, it’s optimized for end users but couples security controls to ensure data is properly protected. If you’re new to the concept, this buyers guide has you covered. Download a copy of this 27-page Enterprise Browser Buyers Guide to understand the enterprise browser inside and out.

Posted: 24 Apr 2024 | Published: 24 Apr 2024

EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.

Posted: 08 Feb 2021 | Published: 11 Aug 2017

ESG SHOWCASE: Increasing security vulnerabilities, Windows 11 upgrades, and emerging technologies like AI are all affecting end-user device strategy at the same time, making it more challenging than ever to keep up with the pace of change. Often, modernizing old PC and laptop hardware can help overcome these challenges. Find out how in this analyst report.

Posted: 26 Feb 2025 | Published: 19 Feb 2025

WHITE PAPER: Increasing security vulnerabilities, Windows 11 upgrades, and emerging technologies like AI are all affecting end-user device strategy at the same time, making it more challenging than ever to keep up with the pace of change. Often, modernizing old PC and laptop hardware can help overcome these challenges. Find out how in this analyst report.

Posted: 12 Mar 2025 | Published: 19 Feb 2025

WHITE PAPER: Increasing security vulnerabilities, Windows 11 upgrades, and emerging technologies like AI are all affecting end-user device strategy at the same time, making it more challenging than ever to keep up with the pace of change. Often, modernizing old PC and laptop hardware can help overcome these challenges. Find out how in this analyst report.

Posted: 19 Feb 2025 | Published: 19 Feb 2025

WEBCAST: Cloud has long been established as a mature production approach to application and data hosting, but two things are certain: it is anything but simple and anything but static. Watch the webcast now to learn how you can integrate observability, AI and security to reduce risk and improve your end user experience.

Posted: 07 Mar 2025 | Premiered: Mar 7, 2025

WHITE PAPER: The possibilities for embedded analytics to drive real value for businesses, end users and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Read on now to learn how you can boost ROI with analytics.

Posted: 21 Jan 2025 | Published: 22 Jan 2025

PRODUCT OVERVIEW: Streamline privileged access and password management with CyberFOX, the easy-to-use solution that secures credentials, manages end-user access, and helps manufacturers stay compliant without slowing down productivity. Read the full product overview to learn more.

Posted: 13 Feb 2025 | Published: 13 Feb 2025

WHITE PAPER: Many organizations that invested in web and mobile applications over the past few years were uneducated in the potential threats and failed to protect their end users from encountering availability and performance issues. Download this white paper to learn how it works and explore the different types of penetration testing.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

PRODUCT OVERVIEW: Streamline privileged access and password management across construction sites with CyberFOX. Secure credentials, manage end-user access, and stay compliant without disrupting workflows. Read the full product overview to see how CyberFOX can boost your construction cybersecurity.

Posted: 13 Feb 2025 | Published: 13 Feb 2025

EGUIDE: As networking equipment rapidly evolves to being software-defined and cloud-native, there is pronounced interest in products and services to accelerate service delivery, improve end-user experiences, and reduce infrastructure and operational costs in service delivery applications. Read more in this e-guide.

Posted: 08 Feb 2021 | Published: 17 Dec 2019

EGUIDE: A great place to start is by delivering efficient, and productivity-boosting support. Lenovo Digital Workplace Solutions powered by Generative AI can help you do so through the Care of One™ platform that actively adapts to your end-users to elevate their technology experience and enable transformational outcomes for your organization.

Posted: 19 Mar 2025 | Published: 19 Mar 2025

EGUIDE: IT help desk technicians, in the face of evolving end-user technology and tech-savvy employees, are fielding increasingly complex service requests. To succeed in their work today, technicians require a host of skills. Read this 7-page E-Guide for an overview of those skills.

Posted: 25 Oct 2023 | Published: 23 Oct 2023

BLOG: Shifting IT incident resolution from higher-level support to frontline technicians can deliver significant business value. Learn how to strategically implement this "shift left" approach and drive cost savings, productivity gains, and improved user experience. Read the full blog post to explore the practical benefits.

Posted: 21 Feb 2025 | Published: 22 Feb 2025