IT End Users White Papers

WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.

Posted: 19 Jun 2009 | Published: 10 Jun 2009

WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.

Posted: 16 Jan 2007 | Published: 01 Aug 2006

WHITE PAPER: This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.

Posted: 18 Jan 2008 | Published: 01 Jan 2007

WHITE PAPER: Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.

Posted: 21 Aug 2008 | Published: 15 Aug 2008

WHITE PAPER: This paper provides an overview of how teleworking helps meet today's productivity demands. It discusses additional network security risks that anywhere access can create, and how SonicWALL addresses these concerns while offering additional benefits.

Posted: 23 Jan 2008 | Published: 22 Jan 2008

WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.

Posted: 25 Sep 2008 | Published: 25 Sep 2008

WHITE PAPER: Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.

Posted: 30 Oct 2008 | Published: 29 Aug 2008

EGUIDE: IT has been looking at how desktop computing can enable employees to become more productive by using new forms of collaboration and enterprise social media platforms. Here are Computer Weekly's top 10 end-user computing stories of 2019.

Posted: 08 Feb 2021 | Published: 24 Dec 2019

EGUIDE: While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.

Posted: 15 Mar 2021 | Published: 19 Feb 2021

EBOOK: Explore how global organizations are transforming the modern workplace to address hybrid work, employee satisfaction, and sustainability. Learn insights on modernizing end-user computing and leveraging SHI's expertise. Read the full e-book to discover strategies for successful workplace transformation.

Posted: 28 Dec 2024 | Published: 28 Dec 2024

EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.

Posted: 08 Feb 2021 | Published: 11 Aug 2017

EBOOK: As the very definition of the workplace evolves, the impact of the endpoint on end-user productivity, IT management, and security is under more scrutiny than ever before. Alongside this trend is the adoption of AI, which is rapidly climbing the list of priorities—and challenges—that organizations have. Access this e-book to learn more.

Posted: 18 Nov 2024 | Published: 18 Nov 2024

EBOOK: This guide serves to dive into some of the HR and tech challenges today’s organizations have successfully overcome. Read on to learn how a unified digital platform can provide a simple, single brand experience for internal end-users, as well as how it can join up and simplify user experiences across technology silos and teams—and more.

Posted: 02 Apr 2024 | Published: 02 Apr 2024

WHITE PAPER: An inbox incursion occurs when phishing emails are available to the end user for any length of time, forcing the vendor to remediate them post-delivery. Download this white paper for a deeper look at inbox incursion and the role it plays in the broader topic of email security.

Posted: 09 May 2024 | Published: 09 May 2024

WHITE PAPER: Many organizations that invested in web and mobile applications over the past few years were uneducated in the potential threats and failed to protect their end users from encountering availability and performance issues. Download this white paper to learn how it works and explore the different types of penetration testing.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

EGUIDE: As networking equipment rapidly evolves to being software-defined and cloud-native, there is pronounced interest in products and services to accelerate service delivery, improve end-user experiences, and reduce infrastructure and operational costs in service delivery applications. Read more in this e-guide.

Posted: 08 Feb 2021 | Published: 17 Dec 2019

GARTNER RESEARCH REPORT: Looking to make an informed decision on your next technology provider? Gartner Peer Insights Voice of the Customer delivers a comprehensive collection of reviews from end-users around the world. Based on feedback from first-hand experience, submitted scores sort providers among four Quadrants.

Posted: 19 Mar 2024 | Published: 19 Mar 2024

EGUIDE: The modernization of end-user technology, combined with today’s more tech-savvy employee, means IT help desks are fielding more complex service requests than ever before. Download this custom TechTarget e-Guide to discover the requirements of the modern help desk and how you can equip your employees for success.

Posted: 25 Oct 2023 | Published: 23 Oct 2023

BUYER'S GUIDE: As the demands on IT teams continue to rise, this 10-step playbook from SHI provides a comprehensive guide to modernizing your end-user compute environment. Learn how to streamline device management, boost employee productivity, and enhance security across your hybrid workplace. Access the playbook.

Posted: 28 Dec 2024 | Published: 28 Dec 2024

EBOOK: This e-book explores how to ensure optimal productivity and business results with digital experience monitoring. Inside, you'll learn how to proactively manage end-user experience, isolate performance issues, and gain visibility across remote and mobile environments. Read on now to unlock more insights.

Posted: 04 Dec 2024 | Published: 06 Dec 2024

EGUIDE: In this e-guide, we outline the key differences between the three enterprise subscription packages offered by Office 365: E1, E3 and E5. By understanding the pros and cons of each tier as well as the needs of the end users, an IT department can ensure it purchases Office 365 in an effective manner.

Posted: 08 Feb 2021 | Published: 03 Dec 2018

PRODUCT OVERVIEW: Streamline your mobile device management with Zero Touch Mobility for ServiceNow. This solution provides hyperautomated workflows for end-to-end lifecycle management, from procurement to support and replacement. Reduce TCO, eliminate IT involvement, and enhance user productivity. Read the full brochure to learn more.

Posted: 16 Oct 2024 | Published: 16 Oct 2024

EBOOK: The evolving threat landscape has rendered foundational endpoint and access controls prone to breaches. To secure the workforce against growing identity-based threats, organizations need a modern identity security strategy. Read this e-book now to learn about a modern approach to securing workforce identities.

Posted: 03 Dec 2024 | Published: 03 Dec 2024

EGUIDE: There is nothing like a datacentre outage to highlight just how reliant the digital economy is on these facilities, with the 2018 news cycle dominated by tales of server rooms going awry and causing mass disruption to end users across the globe. Here's a look back over Computer Weekly's top 10 datacentre stories of 2018.

Posted: 08 Feb 2021 | Published: 09 Jan 2019

FORRESTER TOTAL ECONOMIC IMPACT REPORT: BMC Helix ITSM and BMC Helix Digital Workplace can reduce service desk tickets by 25% and deliver a 127% ROI. Learn how this Forrester Total Economic Impact study found these organizations achieved significant IT and end-user productivity gains. Read the full report.

Posted: 04 Dec 2024 | Published: 04 Dec 2024

CASE STUDY: Wipro, a leading global information technology company, was trying to identify solutions that could help automate their global end user support service desk in order to improve their current employee experience. Explore how the integration of LogMeIn Rescue and Rescue Lens helped automate their service desk in this case study.

Posted: 21 Feb 2024 | Published: 21 Feb 2024

LANDING PAGE: Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.

Posted: 16 May 2024 | Published: 17 May 2024

LANDING PAGE: Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.

Posted: 16 May 2024 | Published: 17 May 2024

ESSENTIAL GUIDE: VMworld Europe 2016 hits Barcelona in October, with VMware expected to announce new and refreshed products and services in support of its end-user computing and cloud strategy. In this e-guide, you'll find case studies featuring last year's winners, along with articles covering the technologies VMware looks set to champion at this year's event.

Posted: 08 Feb 2021 | Published: 08 Sep 2016

PRODUCT OVERVIEW: Are you ready to revolutionize your virtual desktop and apps infrastructure? With Omnissa Horizon, you can streamline app management, optimize desktop provisioning, and enhance security - all from a single, easy-to-use platform. Read the full product overview now to learn how you can streamline and secure your virtualization journey.

Posted: 18 Dec 2024 | Published: 18 Dec 2024

ESSENTIAL GUIDE: This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.

Posted: 08 Feb 2021 | Published: 30 Nov 2017

EGUIDE: In this guide, you can find best practice, analysis of the latest trends, and expert advice on formulating enterprise strategy in laptops, desktop PCs and mobile devices.

Posted: 08 Feb 2021 | Published: 25 May 2017