Managed LAN Services White Papers

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Eight Strategies for First Rate Customer Service sponsored by Cisco Systems, Inc. WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 06 Oct 2008 \| Published: 03 Oct 2008 TOPICS: Communications Networks \| CRM \| Customer Loyalty \| IP \| Network Convergence \| Network Management Services \| SMBs \| Software

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

Strategies for Profitable Growth: Sap for Professional Services sponsored by SAP America, Inc. WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... Posted: 24 Mar 2008 \| Published: 01 Apr 2005 TOPICS: Business Process Management \| Customer Satisfaction \| Financial Management \| IT Services \| Knowledge Management \| Market Trends \| Project Management \| ROI \| SAP (Product)

Best Practices for Resolving Business-Critical Application Problems sponsored by BMC Software, Extending Value with Identify Software WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. Posted: 30 Jul 2007 \| Published: 12 Mar 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Best Practices \| Business IT Alignment \| Business Process Automation \| Help Desk Software \| IT Management Services \| ROI

Making Web 2.0 Work for Your Enterprise: Internal Deployments sponsored by Oracle Corporation WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. Posted: 03 Apr 2009 \| Published: 01 Aug 2008 TOPICS: Blogs \| Collaboration \| IT Management \| IT Management Services \| Knowledge Management \| Market Trends \| Productivity \| Project Management \| Social Computing \| Social Networking \| Tagging \| Wikis

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs