Profiling Customers White Papers

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Let Customer Feedback Do the Driving sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER: As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. Posted: 07 May 2009 \| Published: 31 May 2007 TOPICS: CRM \| CRM Analytics \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought sponsored by IBM Line of Business WHITE PAPER: This paper reveals key insights into what actually drives customer advocacy, as well as what grocers can do to improve the level of advocacy among their customer populations. Posted: 12 Jun 2008 \| Published: 01 Sep 2008 TOPICS: Customer Data Management \| Customer Profiles

Maximizing Data Quality to Build Profitable Customer Relationships sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper will help you understand the role of data quality in developing profitable customer relationships. Gain insight into the strategies and technologies that can help you get the most from your customer-facing systems. Posted: 18 Sep 2007 \| Published: 01 Jan 2003 TOPICS: CRM \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Data Quality \| Data Warehouse Software \| ROI \| Software Selection \| TCO

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought sponsored by IBM WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers. Posted: 14 May 2008 \| Published: 01 Sep 2007 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Customer Service Best Practices \| Data Centers \| Demographic Profiles \| Food and Beverage Industry \| Retail Channels \| Retail Trade Industry \| Supply Chains

Moving From Leads to Buying Groups in One Easy Step sponsored by Informa TechTarget WHITE PAPER: In B2B organizations, shifting the focus from individual leads in the demand process to buying groups and demand units represents a major change. Download this white paper to learn how to leverage the teleservices team as the first step in an incremental evolution from individual leads to buying groups. Posted: 08 Feb 2021 \| Published: 06 May 2020 TOPICS: Market Research \| Market Segments \| Market Trends \| Marketing

An Introduction to ABM Scoring sponsored by Informa TechTarget WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring. Posted: 08 Feb 2021 \| Published: 19 Jul 2019 TOPICS: CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Support Software \| Lead Generation \| Lead Management \| Marketing \| Sales \| Sales and Marketing Software

Enterprises Reap the Rewards of Modernizing Their ERP Systems - IDC Research sponsored by SAP America, Inc. WHITE PAPER: This white paper outlines strategies for organizations considering upgrading or replacing their enterprise resource planning systems in order to handle business growth, streamline internal processes, and leverage technology innovation. Posted: 06 Aug 2008 \| Published: 01 Mar 2007 TOPICS: Business Processes \| Collaboration \| ERP \| Productivity \| Web Services

E-Book: Exploring IBM SOA Technology & Practice sponsored by IBM WHITE PAPER: This eBook discusses how SOA can be used to overcome business process inefficiencies. Explore practices for effectively implementing SOA and developing service-oriented applications. Posted: 10 Jun 2008 \| Published: 10 Jun 2008 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| SOA \| SOA Governance

Get Ready for Master Data Management: Ten Things You Can Do Now sponsored by Kalido WHITE PAPER: This paper explians in detail ten things you can do now to prepare for your master data management initiative. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: Application Performance Management \| Authorization \| Business Processes \| Data Center Management \| Data Management \| ERP

SAP Netweaver: Streamlining the Transition to Services-Based IT Security sponsored by SAP America, Inc. WHITE PAPER: This paper describes how the SAP NetWeaver® platform and its components help IT organizations align with their enterprise business requirements in the area of security. Posted: 18 Jun 2008 \| Published: 01 Feb 2006 TOPICS: Authentication \| Business Processes \| Productivity \| Security