SME White Papers

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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008

Cisco Systems, Inc.

Dell High Availability Solutions Guide for Microsoft Hyper-V
sponsored by Dell EMC and Microsoft
WHITE PAPER: This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Dell EMC and Microsoft

The Benefits of Network Attached Storage in Small and Medium Sized Business Networks
sponsored by NETGEAR Inc.
WHITE PAPER: SMBs must choose the right solution for managing their data - because a wrong decision can be costly. Luckily, NAS solutions fit the requirements and budgets for SMBs. Read this white paper to learn how these solutions are impacting smaller organizations.
Posted: 03 Dec 2007 | Published: 01 Dec 2007

NETGEAR Inc.

Managed Office Protection: Switching from AV to SaaS
sponsored by Panda Security
WHITE PAPER: Antivirus products require too much time and effort for small and mid-sized companies. Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers. Now you can focus on your core business, switch from Antivirus to Security as a Service and start enjoying the benefits of SaaS.
Posted: 24 Jun 2009 | Published: 01 Mar 2008

Panda Security

Protecting Server Data in Small and Medium-sized Businesses
sponsored by Iron Mountain
WHITE PAPER: Read this white paper to learn how to successfully protect server data outside a centralized data center and focus on specific needs and requirements for SMBs.
Posted: 11 Jan 2010 | Published: 01 Sep 2006

Iron Mountain

Five Keys to Your CRM Success
sponsored by Salesforce.com
WHITE PAPER: A successful CRM strategy can give small and midsize businesses (SMBs) competitive advantage. This white paper presents five key steps to developing a customer-centric approach for every aspect of business.
Posted: 04 Oct 2006 | Published: 01 Oct 2006

Salesforce.com

IDC Report "Backup and Recovery: The Open Source Option Comes of Age"
sponsored by Zmanda Inc.
WHITE PAPER: Read the IDC Vendor Spotlight on Zmanda. Learn the latest user requirements, market trends and the unique role of Zmanda in bringing enterprise-scale open source backup & recovery solution to the market.
Posted: 09 Jul 2008 | Published: 08 May 2008

Zmanda Inc.

Network-Attached Storage FAQ
sponsored by EMC Corporation
WHITE PAPER: Though network-attached storage (NAS) offers a number of benefits, it also presents some challenges. Ashish Nadkarni, Principal Consultant with GlassHouse Technologies Inc., discusses the pros and cons of using NAS in an SMB environment and offers some best practices.
Posted: 26 Jun 2009 | Published: 15 Jun 2009

EMC Corporation

Business Intelligence: The Definitive Guide for Midsize Organizations
sponsored by SAP America, Inc.
WHITE PAPER: Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

SAP America, Inc.

Invest and Innovate Today, Grow Your Business Tomorrow
sponsored by SAP America, Inc.
WHITE PAPER: Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

SAP America, Inc.