Services Process Optimization Software White Papers

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Services Process Optimization Software White Papers (View All Report Types)

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

A Day in a Low Carbon Life: What Might It Be like to Lead a Business in 2012? sponsored by IBM WHITE PAPER: This entertaining paper describes a day in the life of a fictional Chief Executive Officer, preparing to face market analysts in 2012. Posted: 14 May 2008 \| Published: 01 May 2008 TOPICS: Business Intelligence \| Collaboration \| Data Centres \| ERP \| Financial Reporting \| Financial Services \| Software \| Systems Management

IBM Active Content: Linking ECM and BPM to Enable the Adaptive Enterprise sponsored by IBM Software Group WHITE PAPER: An Active Content-based ECM solution adds significant value to ECM and is unique among ECM solution providers. Posted: 15 Feb 2008 \| Published: 01 Sep 2007 TOPICS: Adaptive Enterprise \| Business Process Management \| Enterprise Content Management \| Information Management \| Software

Virtual Data Center eZine - Volume 4 sponsored by Virtual Data Center eZine - Volume 4 WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization. Posted: 20 Aug 2008 \| Published: 18 Aug 2008 TOPICS: Best Practices \| Change Management \| Data Centers \| Disaster Recovery \| LAN \| Server Virtualization \| Software \| Testing \| Training	All resources sponsored by Virtual Data Center eZine - Volume 4

Five Technologies Simplifying Infrastructure Management sponsored by Liebert Corporation WHITE PAPER: This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability. Posted: 20 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Availability \| Data Centers \| High Availability \| Infrastructure Management \| Software

MD3000 and MD3000i: Array Tuning Best Practices sponsored by DellEMC and Intel® WHITE PAPER: This white paper provides an overall approach to tuning I/O performance and also provides specific guidelines for using the storage array tuning controls. Posted: 17 Sep 2008 \| Published: 16 Sep 2008 TOPICS: Applications Software \| Cache \| Clustering \| Operating Systems \| RAID \| Server Management \| Storage Management

Red Hat Enterprise Linux 5 General Overview sponsored by Red Hat and JBoss WHITE PAPER: Red Hat Enterprise Linux 5 was released in early 2007. Learn about its enhanced level of capabilities and new levels of performance, scalability and security. Posted: 18 Sep 2007 \| Published: 01 Feb 2007 TOPICS: Applications Software \| Data Center Management \| Data Management \| Enterprise Systems \| Linux \| Open Source \| Open Source Software \| Server Virtualization \| Storage Virtualization

Requirements Definition as the Foundation for Effective Software Delivery sponsored by IBM WHITE PAPER: This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas. Posted: 16 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Business Process Management \| Collaboration \| Information Management \| Software \| Software Architectures \| Software Asset Management \| Software Best Practices \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Project Management \| Software Quality Assurance

Enable Project-Centric Manufacturing with Business Software sponsored by IFS WHITE PAPER: Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Business Intelligence \| Business Models \| ERP \| ERP Software \| Manufacturing Industry \| Manufacturing Software \| Outsourcing \| Productivity \| Project Management Software \| Risk Management \| Supply Chain Management

Time-addressable and Event-addressable Storage: Combining Snapshots and Data Journaling for True Continuous Data Protection sponsored by American Megatrends Inc. WHITE PAPER: Although there are many different ideas of what CDP is, it is clear that it must protect data in a manner that is both time-addressable and event-addressable. This white paper explains what this means and gives an overview of effective CDP ... Posted: 04 Apr 2008 \| Published: 14 Mar 2008 TOPICS: Continuous Data Protection \| Continuous Data Protection Software \| Data Recovery \| Data Replication \| Data Security \| Database Replication \| Disk Backups \| ILM \| Software \| Storage Best Practices \| Tape Backups