e-Insurance White Papers

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Oracle Database Vault sponsored by Oracle Corporation WHITE PAPER: Oracle Database Vault is the industry's leading database security solution for addressing regulatory compliance and concerns over the insider threat. Posted: 15 Jul 2008 \| Published: 01 Jun 2007 TOPICS: Access Control \| Best Practices \| Data Security \| Databases \| Financial Services \| HIPAA \| Internal Controls \| Oracle (Product)

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Strategies for Profitable Growth: Sap for Professional Services sponsored by SAP America, Inc. WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p... Posted: 24 Mar 2008 \| Published: 01 Apr 2005 TOPICS: Business Process Management \| Customer Satisfaction \| Financial Management \| IT Services \| Knowledge Management \| Market Trends \| Project Management \| ROI \| SAP (Product)

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007 sponsored by SAS WHITE PAPER: This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry. Posted: 10 Sep 2008 \| Published: 05 Sep 2008 TOPICS: Change Management \| ERP \| Financial Services \| Internet Security \| Performance Testing \| Risk Management

The Relevance Revolution: Making the Move from Personalized to Individualized Marketing sponsored by Portrait Software WHITE PAPER: This paper explains the challenges marketers face today and how innovative, next generation campaign approaches are beginning to separate the best from the rest. Posted: 17 Sep 2008 \| Published: 17 Sep 2008 TOPICS: Business Intelligence \| Customer Loyalty \| Databases \| Financial Services \| Marketing \| Productivity

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Asset: Healthcare 2015 and U.S. Health Plans New Roles, New Competencies sponsored by IBM Line of Business WHITE PAPER: The U.S. healthcare system is on an unsustainable path that will force its transformation. Posted: 22 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Customer Service \| Financial Services \| Globalization \| Governments \| Risk Assessment

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Managing the Transition to International Financial Reporting Standards sponsored by Oracle Corporation WHITE PAPER: This white paper identifies the many challenges companies face when implementing International Financial Reporting Standards (IFRS) in corporate reporting. The Oracle solution provides the high level of analysis and transparency that companies need in today's demanding and uncertain global financial reporting environment. Posted: 05 May 2009 \| Published: 01 Jul 2008 TOPICS: Business Development \| Business Integration \| Business Intelligence \| Data Center Management \| Data Integration \| Data Management \| Data Migration \| Financial Management \| Financial Services \| Financial Systems \| International Oracle Users Group

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization sponsored by TechExcel WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. Posted: 19 Aug 2008 \| Published: 19 Aug 2008 TOPICS: Application Life-Cycle Management \| Asset Management (Finance) \| Business Process Management \| CRM \| Customer Satisfaction \| ERP \| Help Desks \| IT Services \| ITIL \| Productivity