Executive Insight: Multi-Sourcing in the Call Center
sponsored by inContact
WHITE PAPER:
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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The Secret SaaS: On-Demand Supply Chain Management
sponsored by E2open
BOOK:
Through the responses of over 130 enterprises, Aberdeen identifies whether SaaS and related approaches are a long-term, viable option in the SCM space or not.
Posted: 19 Jan 2009 | Published: 19 Jan 2009
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eBook: Software as a Service: What You Should Consider When Moving to SaaS
sponsored by TechTarget Security
EBOOK:
Check out this expert eBook and learn about the current trends in the SaaS market and find out how these services can help your company thrive in today's difficult economy.
Posted: 13 Nov 2008 | Published: 13 Nov 2008
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The Cost and Benefits of On-Demand Vs. On-Premise Procurement Software
sponsored by Coupa
WHITE PAPER:
While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them.
Posted: 10 Sep 2008 | Published: 10 Sep 2008
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Infor - ERP SyteLine
sponsored by Infor
SOFTWARE DEMO:
Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008
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TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service Software
sponsored by Parature, Inc.
CASE STUDY:
In this case study, TMA needed to streamline and automate its manual customer service process to reduce resolution times and improve satisfaction. Learn how Parature Customer Service software reduced time on manual administrative activities by 25%.
Posted: 28 Aug 2008 | Published: 28 Aug 2008
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Best Practices In Document Management: Five Tests to Evaluate Cloud Enterprise Content Management (ECM)
sponsored by SpringCM
WHITE PAPER:
Document management, either as a stand-alone technology or as part of a broader ECM initiative, enables an organization to effectively and efficiently control and leverage its content. This white paper will explore five tests to determine whether your organization can benefit from a Cloud ECM solution.
Posted: 16 Apr 2008 | Published: 01 Jan 2007
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Taking On-Demand CRM Integration to the Next Level
sponsored by Oracle Corporation
WHITE PAPER:
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: 08 Nov 2007 | Published: 01 Sep 2007
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Choosing the Best CRM for Your Organization
sponsored by Oracle Corporation
WHITE PAPER:
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: 26 Sep 2007 | Published: 01 Sep 2007
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Forget Speeds And Feeds - Outsourcing Today Is All About Your Business
sponsored by OneNeck IT
WHITE PAPER:
Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP.
Posted: 24 Aug 2007 | Published: 01 Aug 2007
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B2B Collaboration: How On-Demand Platforms Accelerate Value and Impact TCO
sponsored by E2open
PRODUCT LITERATURE:
This report provides a value framework that can help companies validate if on-demand solutions are right for their B2B collaboration needs.
Posted: 15 May 2007 | Published: 01 Feb 2007
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Boeing 787: Global Supply Chain Management Takes Flight
sponsored by E2open
CASE STUDY:
Read this case study to learn how to improve time-to-market and reduce total cost by leveraging your extended supply chain and partner manufacturing resources as a competitive advantage.
Posted: 15 May 2007 | Published: 01 May 2007
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Case Study: Inside Hitachi Global Storage Technologies' Rapid Supply Chain Deployment
sponsored by E2open
CASE STUDY:
Read this case study to learn provide how Hitachi builds an integrated face to all of its business partners and customers to make it simple for suppliers and customers to do business with Hitachi.
Posted: 15 May 2007 | Published: 01 Jan 2005
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Maximizing Value from SAP with Supply Chain Collaboration in Software as a Service Model
sponsored by E2open
WHITE PAPER:
This white paper highlights some of the risks and challenges associated with establishing collaborative, shared supply chain processes across all trading partners.
Posted: 15 May 2007 | Published: 01 May 2007
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Beagle Research Group: Next Generation Platforms for On-Demand Applications
sponsored by Salesforce.com
WHITE PAPER:
Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
Posted: 18 Oct 2006 | Published: 01 Mar 2006
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